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Webinar Recordings

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PDU and CDU Approved Recordings

Webinar Recordings

You are now able to view archived webinars that you might have missed or that you would like to study more closely. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.




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5 Lessons in Performance Load and Reliability Testing
Presented by: Rex Black Length: 73 min PDU accredited

In this webinar, you'll learn when to start performance, load, and reliability testing.

USD $29.99
Training Your Help Desk Analysts Requires a Balanced Approach
Presented by: Scott FabelLength: 86 minPDU accredited

In this Webinar, you will learn how to ensure that your help desk training program finds a balance between interpersonal skills and technical skills.

USD $29.99
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