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Webinar Recordings

Browse Through Our Library of
PDU and CDU Approved Recordings

Webinar Recordings

You are now able to view archived webinars that you might have missed or that you would like to study more closely. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.




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How to Survive, Excel and Advance as an Introvert
Presented by: Naomi Karten Length: 91 min PDU accredited

This webinar will help introverts overcome career challenges and strengthen their effectiveness in working with their more extraverted teammates, colleagues, and customers. Extraverts welcome.

USD $29.99
Forty Frequent Feedback-Gathering Flaws and How to Fix Them
Presented by: Naomi Karten Length: 83 min PDU accredited

This webinar with Naomi Karten focuses on key issues in planning, designing, gathering and using customer satisfaction feedback.

USD $29.99
Developing Career Enhancing Persuasion Skills
Presented by: Naomi KartenLength: 86 minPDU accredited

In this webinar, Naomi Karten will explain how to persuade others of the merits of your perspective. She will look at credibility-building tips and will review guidelines for presenting your ideas.

USD $29.99
Why SLAs Fail and How to Make Yours Succeed
Presented by: Naomi KartenLength: 99 minPDU accredited

This webinar will present caveats, recommendations and guidelines to help you avoid the pitfalls that cause SLAs to fail or fall short.

USD $29.99
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