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Webinar Recordings

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PDU and CDU Approved Recordings

Webinar Recordings

You are now able to view archived webinars that you might have missed or that you would like to study more closely. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.




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Leveraging Your ISO-based Compliance with CMMI-based Improvement
Presented by: Michael West Length: 42 min PDU accredited

This webinar gives the audience facts, case studies, and how-to tips for synchronizing and leveraging your organization’s ISO-based standards with CMMI-based improvement.

USD $29.99
Small Changes, Big Performance Improvement
Presented by: Michael West  Length: 48 min PDU accredited

This webinar shows how to achieve big results with small changes.

USD $29.99
Return on Process (ROP): Getting Real Performance Results from Process Improvement
Presented by: Michael West Length: 59 min PDU accredited

In this webinar with Michael West, you will learn how to measure the "return on process" (ROP) so that your process improvement efforts remain valuable business pursuits.

USD $29.99
Lessons (Not) Learned
Presented by: Michael WestLength: 89 min

This webinar reveals the major reasons that most attempts at lessons learned fail.

USD $29.99
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