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You are now able to view archived webinars that you might have missed or that you would like to study more closely. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.



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ITIL Service Management for Application Support Part 1
Presented by: Clay NickelsLength: 62 min PDU accredited

The ITIL service management framework has been developed and refined by IT service professionals around the world since the 1980s. In this webinar, Clay Nickels discusses the value of ITIL service management for Application Support. Having a well defined and field proven service management framework for your Application Maintenance and Support service is much easier and less risky than trying to make up one on your own.

USD $0.00
 
The ITIL Value Proposition
Presented by: Scott FabelLength: 59 min PDU accredited

In this webinar, you will learn about the value that ITIL provides both to you as a professional and to your organization.

USD $29.99
 
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