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This webinar will focus on the results of more than 10 years of multi-faceted data collection and analysis with regard to the intensity of technology spending worldwide in the public and private sectors and its impact/relationship to business performance. In this context new benchmarking methods focused on business-based sizing of technology assets, P&L linked metrics, and Technology Cost of Goods will be discussed along with new process models for integrating benchmarking as a continuous "market data feed" into management processes.