Bill Bentley founded Value-Train in 2002 and has owned and operated it since then. He is an automation engineer and former President and CEO of MDT Software. Bill is a Six Sigma Master Black Belt and a Lean Black Belt. Value-Train teaches process improvement to professionals and companies in all industries. Basic process improvement techniques are industry agnostic and apply everywhere. Their most popular topics include Lean, Six Sigma and project management. They also do limited ITIL training. In addition to training, Bill's company provides consulting and coaching to companies who need help with the projects, getting a process improvement program established, coaching of inexperienced employees, and troubleshooting and salvation of projects which are in trouble.