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Naomi Karten


Naomi Karten (www.nkarten.com) is a prolific speaker and writer who has delivered seminars and presentations to more than 100,000 people internationally to help them improve customer satisfaction, manage change and strengthen teamwork. Naomi's most recent books are "Changing How You Manage and Communicate Change: Focusing on the Human Side of Change" and "Presentation Skills for Technical Professionals: Achieving Excellence." Her other books and ebooks include "Managing Expectations," "Communication Gaps and How to Close Them," and "How to Survive, Excel and Advance as an Introvert".

Naomi Karten