The 2007 Software Best Practices Conference

CAI and the IT Metrics & Productivity Institute are proud to present

The 2008
Software Best Practices
Conference Schedule


Solving the Puzzle of IT Management

The 2008 Software Best Practices Conference is about improving the productivity and quality of your entire software development and maintenance organization.

It is about leveraging best practice and software process improvement theory in order to achieve dramatic business success.

Each conference will feature a full days program of expert speakers who have extensively researched and successfully applied these principles to the development and maintenance of software.

Their experiences include annual, double-digit software cost reductions along with corresponding service volume increases and software quality increases.

  • Understand the Theory!


  • Learn From Case Studies!


  • Find Out What Steps You Can Take Right Away!


  • Network with Industry Leaders and Colleagues!


You will leave this Conference with a clear, proven approach on how to adapt these lessons to your own IT organization!

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Program / Agenda


Ed Yourdon - Software Best Practices Conferences

Ed Yourdon

Author and International IT Consultant

Speaker Interview

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Why Are There Still So Many Level-1 Organizations After Nearly 20 Years?

Many IT executives are tempted by bold, aggressive strategies to leapfrog their organizations from Level-1 on the SEI-CMM scale to a more "acceptable" level of three, or to a more advanced level of four or five; and indeed, it can be done in a relatively short period of time. Yet the more common situation is no progress on the SEI-CMM scale, i.e. organizations that were firmly entrenched at Level-1 in the early 1990s are still there 15 years later. In this presentation, Ed Yourdon describes the fundamental financial, cultural, and political barriers to SEI-CMM improvement, and provides realistic strategies for overcoming them. Once these initiatives are put in place, a series of "tactical" initiatives can be launched to rapidly improve the organization's software process in order to rapidly climb up the SEI-CMM scale.

Ed Yourdon is an internationally-recognized computer consultant, as well as the author of over 500 technical articles and 27 books, including "Byte Wars" , "Managing High-Intensity Internet Projects", "Death March", "Rise and Resurrection of the American Programmer", and "Decline and Fall of the American Programmer." His latest book, "Outsource: Competing in the Global Productivity Race", discusses both current and future trends in offshore outsourcing, and provides practical strategies for individuals, small businesses, and the nation to cope with this unstoppable tidal wave.

2008 Speaking Dates: Orlando, 3/27; Detroit, 4/15; Rochester, 5/15; Philadelphia, 5/22; Baton Rouge, 11/13

Capers Jones - Software Best Practices Conferences

Capers Jones

Chief Scientist Emeritus of Software Productivity Research, Inc. (SPR) and Author

Speaker Interview

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Analysis of New Technologies

The software industry is extremely active in developing new methodologies and technologies. Many of these are effective, but some are not. This presentation by Capers Jones uses a standard analytic approach for evaluating the effectiveness of new and emerging technologies on software development productivity, software maintenance productivity, and software quality. The current version of this presentation uses recent data to analyze Agile development, extreme programming, the ITIL library, SCRUM sessions, Watts Humphrey’s Team Software Process (TSP) and Personal Software Process (PSP), Service-Oriented Architecture (SOA), and Six-Sigma for Software. These technologies are evaluated on the basis of the 12 known ways that software projects can be improved. The evaluation method also includes analysis of the optimal size ranges of the projects for using the technology: 1, 10, 100, 1,000, 10,000, and 100,000 function points. In addition, the evaluation method presentation discusses the suitability of the technologies for six types of software project: information technology (IT) projects, systems software, embedded software, commercial software, outsourced software, web software, and ERP-class projects. Recent productivity and quality data is included.

Capers Jones is Chief Scientist Emeritus of Software Productivity Research (SPR). Mr. Jones is the designer of several software cost and quality estimation tools including SPQR/20™, the first commercial software estimating tool to use function points as the basis for sizing source code and other deliverables such as specifications and user documents. He is also an international consultant on software management topics, a speaker, a seminar leader, and a prolific author. As an author, Mr. Jones has written 14 books including his best seller "Applied Software Measurement: Assuring Productivity and Quality." His most recent book is "Estimating Software Costs."

2008 Speaking Dates: Orlando, 3/27; Albany, 4/24; Detroit, 10/16; Chicago, 10/21

Tony Salvaggio - Software Best Practices Conferences

Tony Salvaggio

President, Computer Aid, Inc. (CAI) and Founder, IT Metrics & Productivity Institute

Speaker Interview

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History and Future of Software Development

Software process improvement is not just about the upside and the enormous return on investment. It is about our basic survival in an increasingly competitive global IT environment. In this presentation, Tony Salvaggio provides an historic overview of the manufacturing revolution and he explains how many of the initiatives to come out of this transformational shift in manufacturing are precisely the same initiatives that we will need to undertake within IT over the next 5-10 years. Topics covered will be productivity, standard process initiatives, metrics based management, and the importance of standard estimating.

Anthony (Tony) Salvaggio is CEO and President of Computer Aid (CAI),  an international  IT outsourcing firm that is currently managing active engagements with over one hundred Fortune 1000 companies and government agencies around the world. CAI employs over 2000 associates across the United States, Europe, and Asia. Mr. Salvaggio founded CAI in 1981 and for the past 25 years, CAI has been leveraging the lessons of manufacturing in their development and maintenance of software. Prior to founding CAI, Mr. Salvaggio spent 22 years at IBM. In 2003, Mr. Salvaggio was a recipient of Ernst & Young’s “Entrepreneur of the Year” award. In 2004, he founded the IT Metrics and Productivity Institute.

2008 Speaking Dates: Rochester, 5/15; New York City, 10/30

Vic Basili - Software Best Practices Conferences

Vic Basili

Director, Fraunhofer Center, Univ. of Maryland

Speaker Interview

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Building and Using Corporate Intellectual Property in the Software Domain

Software development is often viewed as a research and development activity rather than a competence area that needs to be nurtured, packaged, and evolved as part of an organization’s intellectual property. Such a mind set requires a different paradigm, one in which we can capture, analyze and synthesize experiences and then provide project support based upon what the organization has learned to date. In this presentation, Dr. Vic Basili discusses how this approach is reflected in the Goal/Question/Metric Paradigm, the Quality Improvement Paradigm and the Experience Factory Organization. These models are based on the need for measurement and feedback loops, from product to process and project to project. The end goal is the creation of a learning organization for building software competencies.

Dr. Vic Basili is a former Executive Director of the Fraunhofer Center-Maryland for Experimental Software Engineering. He was also one of the Founders and Principals in the Software Engineering Laboratory (SEL). Dr. Basili was  instrumental in transforming software engineering into an empirical science and was an early pioneer in the integration of processes, techniques, methods and tools into the practice of developing software. By applying the scientific method to the software engineering domain, Vic Basili developed concepts like the Goal-Question-Metric method, the Quality-Improvement paradigm, and the Experience-Factory approach to help bring a sense of order to the ad-hoc development so prevalent in the software engineering field.

2008 Speaking Dates: Orlando, 3/27; Washington D.C., 10/28

Bob Charette - Software Best Practices Conferences

Bob Charette

President, ITABHI Corporation

Speaker Interview

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Integrating Risk and Measurement: Creating a Future from Present Decisions

Managing risk is not about making future decisions, but crafting the future from present decisions. To create the best possible future from the decisions that presently confront us, we must know where we are, how we got here, and where we are going - something that measurement, when integrated with risk management, can tell us.

Dr. Robert Charette is the President of the ITABHI Corporation, an international high technology company involved in information and telecommunications systems management consulting. He is the author of over 40 articles on software, systems, and management in addition to the following books: "Software Engineering Environments: Concepts and Technology" (1986), "Software Engineering Risk Analysis & Management" (1989), "Applications Strategies for Risk Analysis" (1990), "Introduction to the Management of Risk" (1994) and "A Unified Methodology for Systems Development" (1987). Several new books on managing risk are in progress. Dr. Charette is the author of "The Foundations Series on Risk Management", a 3-volume set of CD training tools.

Spring 2008 Speaking Dates: Princeton, 4/9; Pittsburgh, 9/9

Bob Charette - Software Best Practices Conferences

Karl Wiegers

Principal Consultant,
Process Impact

Speaker Interview

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10 Traps To Avoid with Software Metrics 

Implementing a software metrics program is a challenge. Both the technical and the human aspects of software measurement can be difficult to manage. This presentation by Dr. Karl Wiegers examines ten traps that can sabotage the unsuspecting metrics practitioner. Several symptoms of each trap are described, along with several suggested strategies for preventing and dealing with the trap. By staying alert to these common risks, you can chart a course toward successful measurement of your software development activities.

Dr. Karl Wiegers is Principal Consultant with Process Impact, a software process consulting and education company in Portland, Oregon. His interests include requirements engineering, peer reviews, process improvement, project management, risk management, and metrics. Previously, he spent 18 years at Eastman Kodak Company as a research scientist, software developer, software manager, and software process and quality improvement leader. Karl received a Ph.D. in organic chemistry from the University of Illinois. Karl’s most recent book is "Practical Project Initiation: A Handbook with Tools (Microsoft Press, 2007)." He’s also the author of the books "Software Requirements," "More About Software Requirements," "Peer Reviews in Software," and "Creating a Software Engineering Culture." Karl has written more than 170 articles on software development and management, chemistry, and military history. Karl has served on the Editorial Board for IEEE Software magazine and as a contributing editor for Software Development magazine.

2008 Speaking Dates: Olympia, 5/6

Bob Charette - Software Best Practices Conferences

Donald Reifer

President, RCI

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Making Business Sense of your Measurement Data

Most organizations capture lots of metrics and measurement data. Unfortunately, few managers know how to use it to influence business decisions. For example, how do they know when they tested enough? As another example, how do you quantify risk and make sense of it? To emphasize these points, Don Reifer will focus on how to use metrics and measurement data to make decisions at the project and enterprise levels that make business sense.

Don Reifer is an internationally-recognized software consultant. During his over 38 years in the software field, he has served as a consultant, built businesses, managed major projects, led recovery teams, served on red and greybeard teams, prepared proposals and served in executive positions in both industry and government. He has also served as a Visiting Associate at the Center for Systems and Software Engineering at the University of Southern California.Don has published more than one hundred papers and seven books. His many awards include the AIAA Software Engineering Award, the Frieman Award and the Secretary of Defense’s Medal for Outstanding Public Service.

2008 Speaking Dates: Olympia, 5/6

Bob Lawhorn - Software Best Practices Conferences

Bob Lawhorn

Chief Technology Officer, Computer Aid (CAI)

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Transforming IT Management to Achieve Dramatic Business Success

There are three main challenges that organizations getting started with a software process improvement program frequently face: 1) how to develop a workable method for gathering the metrics needed; 2) how to conduct meaningful analysis on that data, despite the fundamental comparison problems that arise across projects, teams, and technologies; and 3) how to institutionalize and market such a program so that it will overcome the inevitable resistance of an organization’s various constituents. In this presentation by Bob Lawhorn, CTO of CAI, an automated approach to data collection is outlined that can address these challenges, at both a technological and a cultural level, while at the same time institutionalizing standard processes throughout an organization so that the data we wind up with, in the end, can be analyzed in a meaningful and consistent manner.

Bob Lawhorn has over 40 years of experience in software development, software measurement, and software project estimation. He spent his first twenty years at Bethlehem Steel working on applications related to steel, mining, and ship building and his next twenty years at CAI, where he is credited with the invention of CAI's application development methodologies and fixed price estimating matrices. Bob is currently CTO of CAI where he spends most of time consulting with companies and government agencies on how to implement application development best practices within their own organizations.

2008 Speaking Dates: ALL DATES AND LOCATIONS

David Zubrow - Software Best Practices Conferences

David Zubrow

Director, Software Measurement & Analysis Program, Software Engineering Institute (SEI)

Speaker Interview

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Analytical Techniques in CMMI High Maturity Practices

The presentation by David Zubrow describes analytical techniques that can be used to implement practices found within high maturity process areas in the CMMI. The presentation relates basic statistical techniques to Organization Process Performance, Quantitative Project Management, Organization Innovation and Deployment, and Causal Analysis and Resolution. Examples are provided.

Dr. David Zubrow manages the software measurement and analysis program at Carnegie Mellon's Software Engineering Institute (SEI). Since his arrival at the SEI in 1992, Dr. Zubrow has been a member of the CMMI Product Development Team and the lead developer of the Software Process Maturity Questionnaire. He is authorized by the SEI as an instructor for Implementing Goal-Driven Software Measurement, Introduction to the CMM, and Lead Assessor Training courses. He is also an authorized Lead Assessor. Dr. Zubrow serves on the Technical Steering Group for the DoD Practical Software Measurement Project and the Executive Steering Committee for the Data Analysis Center for Software (DACS).

2008 Speaking Dates: Miami, 11/20

David Garmus - Software Best Practices Conferences

David Garmus

Founder, The David Consulting Group and former President, IFPUG

Speaker Interview

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A Few Simple Metrics Will Assist You In Managing IT Resources 

Metrics must be matched to business user needs and be based upon the goals of the process being measured. Metrics should be utilized in decision making and focus on process improvement and strategic requirements. This this presentation, David Garmus will discuss why a continuous, methodical process for comparing performance levels among projects, divisions or organizations is essential to monitor improvements & process changes and to realize best practices. He will identify some quantitative and qualitative assessments that are critical in managing your IT resources.

David Garmus is a Founder of The David Consulting Group (DCG), an SEI CMMI® Approved Transition Partner and a PSM Transition Organization that supports software development organizations in achieving software excellence with a metric-centered approach. David is an acknowledged authority in the sizing, measurement and estimation of software application development and maintenance. He serves as a Past President of the International Function Point Users Group (IFPUG) and as a member of the IFPUG Counting Practices Committee. He is also a member of QAI, PMI (and their Information Systems Specific Interest Group) SEI and the IEEE Computer Society (and their Standards Association). David is the author, along with David Herron, of "Measuring The Software Process: A Practical Guide To Functional Measurements" and "Function Point Analysis: Measurement Practices for Successful Software Projects."

2008 Speaking Dates: Princeton, 4/9; New York City, 5/20; Pittsburgh, 9/9; Detroit, 10/16

David Garmus - Software Best Practices Conferences

Beth Layman

SEI Authorized CMMI® Lead Appraiser

Speaker Interview

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Leveraging Measurement in your CMMI, Process Improvement, and Compliance Initiatives 

IT executives face many challenges today and need quantitative indicators of their organization’s performance so they can demonstrate compliance, show improvements over time, and make decisions about how to invest and what initiatives to fund. Performance indicators can also help management anticipate and reduce the impact of risks in application development and delivery. This session explains how measurement can play a powerful role at both the IT project/application and at the organizational level and outlines a roadmap for establishing a solid measurement program, based on the concepts of a book called Practical Software Measurement, which has been used as a basis for both the Capability Maturity Model Integrated (CMMI) and ISO standards.

Beth Layman is a successful process improvement consultant, facilitator, teacher, and coach with over 25 years of experience in the high tech sector. She is a recognized authority on measurement, a published author, and a popular speaker. Her experience encompasses a wide range of commercial, government, aerospace, and product software organizations. Beth is an SEI Authorized CMMI® Lead Appraiser and is co-author of Practical Software Measurement: Objective Information for Decision Makers. She has experience with Malcolm Baldrige, TQM, CMMI, ISO, Six Sigma, PMBOK, and ITIL but believes in careful and practical application of all models in the “real world”.

2008 Speaking Dates: Rochester, 5/15; Toronto, 10/2; Miami, 11/20

Larry Dribin - Software Best Practices Conferences

Larry Dribin

Former Director, Chicago Software Process Improvement Network (SPIN)

Speaker Interview

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What Gets Measured Gets Done

An approach to organizational improvement that has been successful focuses on improving an organization’s internal processes through best practices. For this approach to work, a strong measurement system is needed to guide the process improvement. This presentation by Larry Dribin will discuss how software measurement programs can increase the effectiveness of process improvement initiatives.

Dr. Larry Dribin is a consultant with his own consulting firm, the Pearl Street Group, Inc.(PSG).  Pearl Street provides process improvement and measurement consulting services to both Information Technology and Business organizations.  Dr. Dribin utilizes industry best practice frameworks such as the SEI's CMMI, itSMF's ITIL, PMI's PMBOK and Six Sigma to develop solutions for clients. Dr. Dribin holds a Ph.D. in Organizational Psychology from the Illinois Institute of Technology, an MBA from Loyola University, and a Bachelor of Science in Industrial Engineering from Illinois Institute of Technology.  Dr. Dribin is also an adjunct Professor in Software Engineering at DePaul University of Chicago.  He is active in local professional groups where he has been a past Director with the Chicago Software Process Improvement Network (C-SPIN) and the Chicago Quality Assurance Association (CQAA) and is a member of ACM, IEEE and PMI.

2008 Speaking Dates: Albany, 4/24; Rochester, 5/15; Chicago, 10/21; Tampa, 10/23; Baton Rouge, 11/13

Pat O'Toole - Software Best Practices Conferences

Johanna Rothman

President, Rothman
Consulting Group

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Behind Closed Doors: Secrets of Great Management

Great management happens one interaction at a time. Many of those interactions happen behind closed doors in one-on-one meetings. So if great management happens in private, how do people learn how to be great managers? Great managers consistently apply a handful of simple - but not necessarily easy - practices. In this presentation, management consultant Johanna Rothman reveals management practices that she - and her clients - have found useful and she will help you learn how to perform them. Bring your big management issues and get ready to practice the skills you need to solve them. You will learn how to conduct effective one-on-one meetings, uncover obstacles to your success, learn when and how to coach, and how to provide feedback. In this interactive workshop, Johanna will explore how managers can create an environment for success, keep progress visible, and coach their team to be the best they can be.

Johanna Rothman consults, speaks, and writes on managing high-technology product development. During her consulting career, she has helped managers, teams, and organizations become more effective by applying her pragmatic approaches to the issues of project management, risk management, and people management. She's helped Engineering organizations, IT organizations, and startups hire technical people, manage projects, and release successful products faster. Her action-based assessment reports have helped managers and teams improve their projects, products, and financial results. Johanna has written over 100 articles and papers and is a coauthor (with Esther Derby) of "Behind Closed Doors, Secrets of Great Management." She is also the author of "Hiring the Best Knowledge Workers, Techies & Nerds."

2008 Speaking Dates: New York City, 10/30

Pat O'Toole - Software Best Practices Conferences

Dr. M. Lewis Temares

Vice President for IT & CIO of the University of Miami

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Winning for All the Right Reasons: Leadership Makes the Difference.

This highly entertaining presentation by Dr. M. Lewis Temares, Vice President for IT & CIO of the University of Miami examines how the quality of leadership, more than any other single factor, determines the success or failure of an organization. He provides real world examples about effectively managing change to improve productivity and competitiveness. By blending practical advice and humorous analogies, Dr. Temares analyzes the pitfalls of toxic leadership while explaining how great leadership propels organizations to win - for all the right reasons.

Dr. M. Lewis Temares is CIO, Vice President for Information Technology, and Dean Emeritus of the College of Engineering at the University of Miami. As CIO, Lew is responsible for the University of Miami’s computing and telecommunications applications and infrastructure. Under Lew’s guidance, UM was an early adopter of quality practices such as Six Sigma and IT Infrastructure Library (ITIL). To help integrate these and other best practices into his organization, Dr. Temares founded the NGJ Information Systems Institute, which provides technical training courses such as Project Management, Ethical Hacking, ITIL and Six Sigma programs. As a result of Lew’s leadership, as well as his human capital management, the University of Miami's Department of Information Technology was selected as number two in Computerworld’s Best Places to Work in IT for 2007; UM was number one in 2002. This is the sixth year that UM has placed in the top 5 of Computerworld's Top 100.

2008 Speaking Dates: Tampa, 10/23

Pat O'Toole - Software Best Practices Conferences

Pat O'Toole

Lead CMM Assessor and Visiting Scientist, SEI

Speaker Interview

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Do's and Dont's of Software Process Improvement

This highly interactive presentation by Pat O'Toole, Lead CMM Assessor, provides practical advice that will help attendees jump-start or re-invigorate their process improvement program and avoid the pitfalls that have bogged down many that have gone before. Blending real world examples, practical advice, and humorous analogies, Mr. O'Toole's pragmatic approach will help participants think more robustly about their own process improvement program while giving them proven approaches that they can implement immediately upon their return to work.

Pat O'Toole is the Principal Consultant at Process Assessment, Consulting & Training (PACT) where he provides a full range of services to his process improvement clients. Pat is one of the most active CMMI lead appraisers, and has led appraisals spanning all maturity levels, including one of the largest and most complex CMM Level 5 assessment conducted to date. He is an SEI authorized instructor for the "Intro to CMMI" course who has taught this course more than 40 times in 6 countries. Pat is a Visiting Scientist at the SEI, and teaches the "Intermediate Concepts of CMMI" course on their behalf.

2008 Speaking Dates: Miami, 11/20

Tim Lister - Software Best Practices Conferences

Tim Lister

Principal, Atlantic Systems Guild

Speaker Interview

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We Need It by October: What’s Your Estimate?

It is a cardinal sin of management to let good estimates, made by informed people, be overwhelmed by the strong desires of powerful people. Accurate estimates are the foundation of all critical decisions regarding staffing, functionality, delivery date, and budget.

How do we properly estimate in a world where tradition declares that the deadline is set before requirements are even known? In this presentation, Tim Lister will offer practical advice on dealing with this thorny issue. He will present strategies and tactics for project estimating and will describe his favorite estimating metric, the Estimating Quality Factor (EQF).

Tim Lister is a principal of the Atlantic Systems Guild, Inc. He is presently involved in assisting organizations with IT risk management and in tailoring methodologies and selecting tools for software development groups to increase project productivity and product reliability. He is also pursuing work on metrics for making the efforts of software projects more predictable. Mr. Lister is the co-author of "Peopleware: Productive Projects and Teams" as well as "Waltzing with Bears: Managing Risk on Software Projects."

2008 Speaking Dates: Philadelphia, 11/6; Baton Rouge, 11/13

David Herron - Software Best Practices Conferences

David Herron

Founder, The David Consulting Group

Speaker Interview

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Effective Measures for Project Managers

Project Managers have many responsibilities ranging from managing customer expectations to directing internal resources towards a successful software build. But their primary goal is to design, develop and deploy software on time, on budget and with a high degree of quality. The key to successfully managing a project is to have an effective set of measures. Equipped with the right set of measures, project managers can properly set expectations and maintain greater control over their deliverables. Measuring and managing the size, the quality and the speed with which the solution is delivered is key to achieving the desired outcome.

David Herron is a Founder of the David Consulting Group. During the past ten years he has served as a consultant to Fortune 1000 companies in the areas of software metrics, software process improvement and applications outsourcing management. He is an acknowledged authority in the measurement and estimation of software productivity and quality, specializing in the determination of software project size, effort and cost. His engagements have supported clients on the use of metrics to monitor the impact of IT on the business, on the advancement of IT organizations to higher levels on the Software Engineering Institute's Capability Maturity Model and on the governance of offshore outsourcing arrangements. Mr. Herron is also the author, along with David Garmus, of "Function Point Analysis: Measurement Practices for Successful Software Projects."

2008 Speaking Dates: Detroit, 4/15; Philadelphia, 5/22

Bob Charette - Software Best Practices Conferences

Bradford Clark

Founder, Software
Metrics, Inc

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Measuring IT Program Outcomes 

This presentation discusses a different use of measurement: measuring the benefits and outcomes of an IT program. Typically measurement is emphasized during the control and monitor phase of a program. Outcome measures are taken in the post-deployment phase, after the application is fielded. Outcome measures are used to show the benefits obtained from the IT investment and how IT programs align with the company's business strategy. This presentation will discuss a framework for creating outcome measures and use a case study to show measurement selection, resulting benefits and areas for improvement.

Dr. Bradford Clark is the Founder of Software Metrics, Inc. He consults, trains and provides analysis in the area of software product and process measurement and specializes in the effects of software process maturity on software development effort. Brad was a Navy Civil Servant for 11 years at China Lake, California and before that he flew A-6 aircraft off and on small aircraft carrier decks around the world. He currently works with the COCOMO II Project Team at the Center for Software Engineering at the University of Southern California and he is a visiting scientist at the Software Engineering Institute.

2008 Speaking Dates: Detroit, 4/15; Washington D.C., 10/28

Bob Charette - Software Best Practices Conferences

Dan Galorath

President, Galorath, Inc.

Speaker Interview

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Reducing Total Cost of Ownership: Measuring and Managing New and Legacy Software

Most organizations tend to apply the greatest measurement rigor in the early states of software development and deployment. Software innovation is interesting and exciting, and awareness of cost, schedule, and resource risks is high. And in fact, management should focus on measurement during software development and deployment. But measuring and addressing software performance is equally critical – if not as glamorous – once software has become established and entrenched in an organization. While legacy software doesn’t wear out like a car tire, it can degrade over time with the accumulation of numerous patches, system and configuration changes, provisioning and re-provisioning, integrations, and ongoing software development. Over time, this accumulation of changes can lead to software instability and a significant increase in the cost of maintaining legacy systems – up to four times the cost of initial software development according to some estimates. The fact is that pro-active measurement and management (software “well care”) is critical throughout the software lifecycle and can significantly decrease total cost of ownership. In this session we will discuss the art and science of information-based performance measurement throughout the software lifecycle, including design for maintainability, development of measurement criteria, collection of metrics, and industry standards, guidelines, and best practice options.

Dan Galorath is one of the principal developers of the SEER-SEM™ software evaluation model. His teaching experience includes development and presentation of courses in Software Cost, Schedule, and Risk Analysis; Software Management; Software Engineering; and Weapons Systems Architecture. His company, Galorath Incorporated, has developed tools, methods, and training for software cost, schedule, risk analysis, and management decision support. Among Mr. Galorath's published works are papers encompassing software cost modeling, testing theory, software life cycle error prediction and reduction, and software and systems requirements definition. Most recently, Mr. Galorath was named winner of the 2001 International Society of Parametric Analysts (ISPA) Freiman Award. awarded to individuals who have made outstanding contributions to the theoretical or applied aspects of parametric modeling. Dan is also the author of “Software Sizing, Estimation, and Risk Management."

2008 Speaking Dates: New York City, 5/20; Toronto, 10/2; Chicago, 10/21; Tampa, 10/23; New York City, 10/30

Herb Krasner - Software Best Practices Conferences

Mike Harris

President, The David Consulting Group

Speaker Interview

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What Should Businesses Expect from IT?

This presentation by Mike Harris seeks to make current IT best practices accessible and understandable to business managers. Too often, IT projects and operations fail because business expectations are unrealistically high in terms of what can be achieved in a given time at a given quality and budget. And too often, IT providers have unreasonably low expectations regarding the same. What is lacking on both sides is a knowledge of what can be realistically achieved by combining a clearly prioritized set of business needs with well-established IT industry best practices. This presentation provides an overview of COBIT, ITIL and CMMI and explains how the three can work together to help address these issues.

Mike Harris is President of the David Consulting Group (DCG). He has 23 years of varied management experience in the computing field including periods in R&D, development, production, business and academia. Before purchasing DCG, Mr. Harris was a key executive at Fidelity where he led two distinct groups within Leveraged Products Development (LPD): Channels Development and Operations Services. Prior to Fidelity, Mr. Harris was President of the Banking Solutions Division at Sanchez. Mr. Harris earned a Bachelor of Science degree in electronic engineering from the University of Southampton, England, and a Master of Science degree in computer-aided engineering from Coventry University, England.

2008 Speaking Dates: Philadelphia, 5/22; Toronto, 10/2

Herb Krasner - Software Best Practices Conferences

Herb Krasner

Founder, Software Quality Institute and Lead CMM Assessor

Speaker Interview

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The Projected Impact of the CMMI in the World of IT

The CMMI provides guidance on how to gain control of software/systems development and maintenance processes. In this presentation by Dr. Herb Krasner, the CMMI suite, their applications in industry, and reported results of CMMI guided improvement programs will be explored. The speaker will also discuss the impact of the model’s future evolution in the broader IT domain.

Dr. Herb Krasner is a senior faculty member at the University of Texas at Austin, and the Director of the Software Engineering Industry Affiliates Program. He is best known for his leading edge work on modeling the costs of software quality, reporting the ROI data for software process improvement, coaching organizational improvement programs and reporting the results from his empirical studies of professional programmers. He has published over 55 papers, articles and book sections and has been lead CMM assessor on over 40 CMM capability assessments.

2008 Speaking Dates: New York City, 5/20; Pittsburgh, 9/9; New York City, 10/30

Tom Love

Co-Founder and CEO of ShouldersCorp

Speaker Interview

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The Need for Real Time Data and Appropriate Controls
(to Land Software Projects Safely)

Far too many software development projects crash, land behind schedule, or consume more resources than expected. Many of the ones that do manage to land disappoint their users because of a lack of promised functionality, poor performance, unacceptable quality, or a badly designed user interface.

It does not need to be this way. Complex new software applications can be built rapidly within budget and delivered with all the agreed upon functionality with excellent performance, quality and ergonomics. In this presentation, Tom Love presents results from 19 successful projects completed over the last 10 years. The have varied from 2 to 175 people in size.

Tom Love is the Co-Founder and CEO of ShouldersCorp. Prior to founding ShouldersCorp, he was CEO of WorldStreet Corporation, Managing Director of Morgan Stanley and Vice President of IBM Consulting Group (now Global Services). In 1983 he co-founded Stepstone Corporation, the first Object Oriented software products company (Objective-C; Software-ICs). Tom is the author of "Object Lessons: Lessons Learned from Commercial Object-Oriented Application Development."

2008 Speaking Dates: Princeton, 4/9; Albany, 4/24; Olympia, 5/6; Washington D.C., 10/28; Philadelphia, 11/6

Gary Gack

President,
Process-Fusion

Speaker Interview

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Agile, Lean Six Sigma, and CMMI – A "Low Calorie" Integration

Integration of industry best practice models has become a hot topic. This presentation by Gary Gack will present a "non-denominational" view of three popular improvement models – Agile methods, Lean Six Sigma, and CMMI. The key ideas from each will be described and areas of compatibility and incompatibility will be discussed. A brief case study will be presented that describes an improvement initiative in a smaller (100 person) development organization based on application of the Pareto principle (the "80/20" rule). This "low calorie" initiative adapted the key "20%" of each of these best practices to achieve "80%" of the benefit within a very limited budget.

Gary Gack has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is current President of Process-Fusion.net, a consulting firm that provides assessment, strategy advice, training, and coaching related to the integration and deployment of software and IT industry best practices. Mr. Gack holds an MBA from the Wharton School and is a Lean Six Sigma Black Belt. He also holds ITIL Foundation Certification, is an ASQ Certified Software Quality Engineer (CSQE), and is a Visiting Scientist with the Software Engineering Institute (SEI). At the SEI, Mr. Gack has co-authored and instructed the "Measuring for Performance Driven Improvement 1" course.

2008 Speaking Dates: Detroit, 10/16

 

Each event will showcase 4-5 speakers. All speakers subject to change.


"Outstanding!"

“I look for principles, because if a principle works in one situation it should be applicable to other situations. I thought the speakers were outstanding and provided an excellent array of information. You and your team deserve great credit for providing an outstanding Software Best Practices Seminar!”

Jerry Kastning

Division Chief for the Strategic Planning
and Policy Division of the Operations
Directorate for the Software Engineering Center

The best opportunity this year to learn how to dramatically increase the effectiveness of your ENTIRE software organization.

Spring 2008 Schedule


Albany, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday APR 24, 2008

The Albany Crowne Plaza Hotel
State and Lodge Streets
Albany, New York 12207
Tel: 518-462-6611


Detroit, MI

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday APR 15, 2008

The Ritz-Carlton, Dearborn
300 Town Center Drive
Dearborn, Michigan 48126
Tel: 313-441-2000


New York, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday May 20, 2008

Sheraton New York Hotel & Towers
811 7th Avenue 53rd Street
New York, New York 10019
Tel: 212-581-1000


Olympia, WA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday May 6, 2008

Red Lion Hotel Olympia
2300 Evergreen Park Drive
Olympia, Washington 98502
Tel: 360-943-4000


Orlando, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday Mar 27, 2008

Gaylord Palms Resort and Convention Center
6000 W. Osceola Parkway
Kissimmee, Florida 34746
Tel: 407-586-0000


Philadelphia, PA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday May 22, 2008

Park Hyatt Philadelphia at the Bellevue
Broad and Walnut Streets
Philadelphia, Pennsylvania 19102
Tel: 215-893-1234


Princeton, NJ

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceWEDNEsday APR 9, 2008

Princeton Marriott Hotel & Conference Center at Forrestal
100 College Road East
Princeton, New Jersey 08540
Tel: 609-452-7800


Rochester, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday May 15, 2008

Genesee Valley Club
421 East Avenue
Rochester, New York 14607
Tel: 585-271-1010


 

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Register For One of Our Free Best Practices Webinars for May 2008!

May 1st: Successful Software Management: 16 Lessons Learned
   
May 8th: Cost of Quality: What it Is and Why it Matters
   
May 13th: Function Points: Sizing, Estimating, and More
   
May 14th: Coaching Distributed Teams
   
May 20th: ITIL Service Management for Application Support
   
May 21st: Measuring and Managing New and Legacy Software
   
May 22nd: A Cost Effective Approach to Enterprise Wide Software Process Improvement
   
May 27th: Would You Survive A Function Point Audit?
   
May 28th: 10 Things You Need to Know about Earned Value Management
   
May 29th: Objective-Driven Software Process Improvement

To find out more or to register, please visit our Webinars page at: http://www.itmpi.org/webinars

 

Fall 2008 Schedule


Baton Rouge, LA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday NOV 13, 2008

 

 


Chicago, IL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday OCT 21, 2008

 

 


Detroit, MI

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday OCT 16, 2008

 

 


Miami, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday NOv 20, 2008

 

 


New York, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday OCT 30, 2008

 

 


Philadelphia, PA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday Nov 6, 2008

 

 


Pittsburgh, PA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday Sep 9, 2008

 

 


Tampa, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday OCT 23, 2008

 

 


Toronto, ON

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday OCT 2, 2008

 

 


Washington, DC

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday OCT 28, 2008

 

 


 

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Spring 2009 Schedule


Albany, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday MAR 31, 2009

 

 


Detroit, MI

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday APR 21, 2009

 

 


New York, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday May 5, 2009

 

 


Orlando, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday Mar 10, 2009

 

 


Philadelphia, PA

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday May 19, 2009

 

 


Princeton, NJ

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices Conferencethursday Mar 19, 2009

 

 


Rochester, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday JUNE 2, 2009

 

 


Tallahassee, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday APRIL 28, 2009

 

 


Tampa, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceThursday MAY 14, 2009

 

 


 

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Fall 2009 Schedule


Baltimore, MD

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday OCT 6, 2009

 

 


Chicago, IL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday Sep 22, 2009

 

 


Miami, FL

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday nov 17, 2009

 

 


New York, NY

Register Now for the 2007 Software Best Practices Conferences

2008 Software Best Practices ConferenceTuesday sep 29, 2009

 

 


Philadelphia, PA

Register Now for the 2007 Software Best Practices Conferences