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Bob Charette
President, ITABHI Corporation
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Managing Risk in the Enterprise: What's It Worth Not to be Surprised?
In this talk, Dr. Robert Charette will discuss the origins of project surprises, and how, through the use of a practical and affordable enterprise risk management approach that spans project, program as well as operations, can eliminate most if not all organizational surprises.
In addition to his work as president of the ITABHI Corporation, an international enterprise risk management consultancy, Dr. Robert Charette is the Managing Director of the Decision Empowerment Institute and director of the Enterprise Risk Management and Governance practice as well as Fellow at the Cutter Consortium. Charette has worked in all facets of risk management and has led major international defense, civil and commercial program assessments for more than 30 years. His books and papers on business and technology risk management are considered landmarks in the field.
Speaking Dates: Washington DC, 5/3
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Dave Smith
Director, Product Development
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Building an IT Command and Control Center
Have you ever been surprised by something of significance in your business? Have you ever gotten inconsistent information from your organization? How does one address these challenges? How does one acquire visibility, control, and optimization across all IT departments? In this presentation, Dave Smith will share some of the challenges he has faced in IT over the last 25 years and will discuss a method for controlling and automating the flow of IT information so that it can be made available to teams, managers, and executives.
Dave Smith is a senior technology executive at CAI with 25 years of experience leading complex, challenging IT initiatives for industry-leading firms and Fortune 500 client companies. He specializes in the design, development, and launch of technology solutions and processes.
Speaking Dates: Washington DC, 5/3
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Larry Dribin
Former Director, Chicago Software Process Improvement Network (SPIN)
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Increasing IT Value One Step at a Time
In this talk, Dr. Larry Dribin will discuss some of the ways that IT executives can increase the perceived value of their IT Organization in the eyes of their business users. Areas covered will include effective use of sourcing, virtualization, cloud computing, social media and mobile computing. The goal of this talk is to get you thinking about approaches you can use to increase the perceived value your IT organization provides your business users.
Dr. Larry Dribin is a process improvement consultant and President of the Pearl Street Group, Inc., (PSG). Pearl Street provides process improvement and measurement consulting services to Information Technology and Business organizations. Dr. Dribin utilizes industry best practice frameworks such as the SEI's CMMI, itSMF's ITIL, PMI's PMBOK and Six Sigma to develop solutions for clients. He incorporates organizational change management techniques to speed the change process and make it more enduring. Dr. Dribin holds a Ph.D. in Organizational Psychology from Illinois Institute of Technology, an MBA from Loyola University of Chicago, and a Bachelor of Science in Industrial Engineering from Illinois Institute of Technology. Dr. Dribin is also an adjunct Professor in Software Engineering at DePaul University of Chicago. He is active in local professional groups where he has been past Director with the Chicago Software Process Improvement Network (C-SPIN) and the Chicago Quality Assurance Association (CQAA).
Speaking Dates: Pittsburgh, 6/5
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John Keith
Former CIO of Unilever North America
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Application Support Case Study: Using Metrics to Drive Savings
This case study will show in detail how Unilever successfully delivered a global IT strategy, shifting their focus from maintaining the business to enabling growth. Even in this large, complex organization, robust, objective metrics enabled IT to accurately diagnose root causes of problems so they could be permanently fixed, which resulted in higher than expected financial savings and service improvements.
John Keith, former CIO of Unilever North America IT, worked 31 years for Unilever United States and its predecessor company, Bestfoods. While at Unilever, he held many senior leadership roles in fi nance and information technology, including VP Finance for Bestfoods North American Retail and VP Information Technology for Unilever in North America. John recently led the Project Vital initiative at Unilever which was one of the company's largest and most strategic business transformation projects. IT delivered savings to the business from both a cost reduction and efficiency perspective. John is a Certified Public Accountant licensed in the State of New Jersey. He received a BS in Finance and History from Monmouth University in 1971.
Speaking Dates: Pittsburgh, 6/5
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Ian Brown
Senior Associate, Booz Allen Hamilton
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Ian Brown, a senior associate with Booz Allen Hamilton, leads the firm's Quantitative Software Analysis capabiliy. He has 8 years of experience in software measurement and analysis, CMM/CMMI, and goal-question-metric (GQM) implementation. Ian was elected to the Board of Directors of the International Function Point Users Group (IFPUG) in 2004 and serves as the Secretary and Director of Communications and Marketing. Ian is a Certified Function Point Specialist (CFPS) and has earned a bachelors degree from Cornell University and a masters degree in public policy from Harvard University. He has worked closely with the firm's Earned Value Management (EVM) capability to integrate software measurement concepts with EVM and is currently implementing the approach on a large maintenance and enhancement task at the Federal Deposit Insurance Corporation.
Speaking Dates: Pittsburgh, 6/5
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John Stevenson
Former CIO
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John Stevenson is a former Chief Information Officer with over 25 years of senior Information Technology executive experience. His broad experience includes key executive assignments in large corporations spanning high technology, consumer goods, pharmaceuticals and manufacturing industries. John's most recent assignment was as Vice President and Chief Information Officer at Sharp Electronics Corporation of the Americas, a maker of consumer and business electronics. John previously served as Chief Information Officer at Avaya Communications, an $ 8 billion manufacturer of voice and data switching equipment, he was also the Chief Information Officer at Lennox International, the number two global heating and air conditioner equipment manufacturer. During the 1990s, John was the top information executive for the Bristol-Myers-Squibb $16 billion Pharmaceutical Group and for over eight years prior to that he was the top information executive at Dr Pepper/Seven-Up Corporation. He has two degrees in Information Science, a Bachelors Degree in Systems Analysis from Miami University of Ohio, and a Masters Degree in Systems Management from the University of Southern California. Early in his career, John went into Naval Aviation where he flew military jets on active and reserve duty for 18 years and retired from the reserves as a Commander. John presently serves as Vice Chairman of the Board of The Barton Corporation, a global mining and abrasives manufacturer. He also recently served on the board of GridApp Software Corporation and on the Advisory Board of the University of North Texas. John presently has his own IT executive consulting practice which specializes in leadership analysis, strategy and sourcing alternatives.
Speaking Dates: Pittsburgh, 6/5
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Nick Spanos
Executive Management Consultant, CAI
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Every CIO's Guide to Pro-Active Risk Management - Part 1: What is IT Risk Management?
Are You Managing Risk or Reacting to the Resulting Problems? This presentation with Nick Spanos offers an essential guide to pro-active management of the risks associated with IT applications and software projects. The following areas will be covered:
Identifying "Commitment to Deliver" (services, applications, SLA's, business goals, budget);
Establishing the "Ability to Deliver" (processes, staff, knowledge, infrastructure)
Ensuring you meet or exceed the commitment to deliver;
Identifying and mitigating threats to delivery;
Visibility of services, costs, benefits and value;
Governance and control (schedules, processes);
Optimization. How to transform IT to deliver what the business needs, when it needs it, in less time, at less cost.
In this first of two presentations, we identify information technology risks that jeopardize your ability to meet your commitments to your company. You will receive a recommended approach to risk assessment, risk monitoring and risk control. Through successful risk management your IT department will be positioned to add greater business value to your organization.
Nicholas Spanos is an executive management consultant with thirty years of experience in the Information Technology industry. Mr. Spanos analyzes IT organizations to identify and resolve issues that impact IT effectiveness and productivity. Mr. Spanos is a frequent speaker at IT conferences to discuss issues and solutions impacting IT organizations and publishes a blog that describes how to leverage Lean concepts to improve IT effectiveness (www.leanitblog.com).
Speaking Dates: London, 4/18
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John Bowen
Director of International Operations, CAI
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Every CIO's Guide to Pro-Active Risk Management - Part 2: IT Risk Management Revealed
Are You Managing Risk or Reacting to the Resulting Problems? This presentation with John Bowen offers an essential guide to pro-active management of the risks associated with IT applications and software projects. Using business case studies of best practice in action, John will show how market leaders:
Maximize the efficiency and effectiveness of application portfolios
Manage the risks of legacy systems;
Reliably deliver the desired business outcome from software projects;
Ensure value for money from IT budgets;
This second of two presentations provides examples of risk control practices and tools through actual case studies. Practical examples allow participants to gain a good understanding of how these principles can be applied in their own organization. Attendees will leave this event equipped with the know-how to address the key risks to IT performance and visibly improve the value IT delivers to their organization.
John Bowen is Director of International Operations for Computer Aid, Inc., responsible for managing CAI's global IT solution centers and for expanding CAI's international presence. John served for nearly ten years as CIO of PPL Global, the international division of PPL Corporation. In that role, John was responsible for IT management and operations in eight companies in five countries in Latin America and Europe and lived for several years in Argentina and Chile. John has more than 35 years of IT experience including executive leadership, project management, scientific and business application development and operating systems programming. John authored an acclaimed project management methodology and established PMOs in multiple companies in the US and Latin America. He developed and delivered project management training to more than 300 IT professionals in five countries in Spanish and English. You undoubtedly see John's work every month; he invented the algorithm for the first electricity customer bill usage bar graph, code still used by nearly every electricity distribution company in the world. John is a magna cum laude graduate of DePauw University with degrees in mathematics, computer science and symbolic logic. John has taught international business, information engineering and project management for MBA programs at eight universities.
Speaking Dates: London, 4/18; Manila, 4/26; Singapore, 11/6
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Michael Bragen
Strategic Planning Consultant
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Every CIO's Guide to Pro-Active Risk Management - Part 1: What is IT Risk Management?
Are You Managing Risk or Reacting to the Resulting Problems? This presentation with Michael Bragen offers an essential guide to pro-active management of the risks associated with IT applications and software projects. The following areas will be covered:
Identifying "Commitment to Deliver" (services, applications, SLA's, business goals, budget);
Establishing the "Ability to Deliver" (processes, staff, knowledge, infrastructure)
Ensuring you meet or exceed the commitment to deliver;
Identifying and mitigating threats to delivery;
Visibility of services, costs, benefits and value;
Governance and control (schedules, processes);
Optimization. How to transform IT to deliver what the business needs, when it needs it, in less time, at less cost.
In this first of two presentations, we identify information technology risks that jeopardize your ability to meet your commitments to your company. You will receive a recommended approach to risk assessment, risk monitoring and risk control. Through successful risk management your IT department will be positioned to add greater business value to your organization.
A software industry analyst, author, and consultant, Mr. Bragen has over 25 years of experience in the fields of strategic management for IT, including software engineering and information systems. Mr. Bragen's experience centers on the management and implementation of technologies and processes that support, leverage, and enhance business activity. His consulting work focuses on the use of metrics to support project and portfolio management, estimation, and software process improvement. Mr. Bragen has worked with international experience in a variety of industry sectors, including telecommunications, financial services, manufacturing, retail, utilities, and government/defense.
Speaking Dates: Manila, 4/26; Singapore, 11/6
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Kerry F. Gentry
President, KFG Enterprises
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Kerry F. Gentry is President of KFG Enterprises, a program management consultancy. With more than 40 years of project and program management experience, Mr. Gentry is an acknowledged authority on the management of complex, large-scale programs, as well as the systematized selection and evaluation of project and program managers. During his career, Mr. Gentry has served in a variety of senior US and European management positions, including Director of Risk Management for all European operations of a major international IT systems integrator. He has also been the Director of Operations for a major domestic business unit of a leading US supplier of advanced telecommunications and military systems. As Program Director on secondment to a large British Utility, he was responsible for establishing a program of radical corporate restructuring and infrastructure replacement. Previously, Mr. Gentry served as the Commanding Officer of a nuclear Fleet Ballistic Missile submarine and as former director of the Atlantic Fleet FBM Submarine Training Center.
Speaking Dates: Washington DC, 5/3
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Bob Lawhorn
CTO, CAI
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Delivering Value to Your Customer: The Changing Role of the CIO
This session will focus on the roles that visibility, control and optimisation play in assuring that IT is providing customers with real value. With the current trend toward infrastructure commoditisation, CIO's will place a renewed emphasis on the software side of the house for the delivery of customer value. This focus on software will force the adoption of more effective legacy and operational software support techniques and a return to software development fundamentals, such as standard estimating, quality assurance, controls and on-time delivery. Speed to market pressure continues to induce many organisations to explore the allure of "silver bullet" solutions.
Bob Lawhorn has over 40 years of experience in software development, measurement, and project estimation. He spent his first twenty years at Bethlehem Steel working on applications related to steel, mining, and ship building and his next twenty years at CAI, where he invented CAI's application development methodologies and fixed price estimating matrices. Bob is currently CTO of CAI where he spends most of time consulting with companies and government agencies on how to implement application development best practices within their own organizations.
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Each event will showcase 3-5 speakers. All speakers subject to change.
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| "Outstanding!"
"I look for principles, because if a principle works in one situation it should be applicable to other situations. I thought the speakers were outstanding and provided an excellent array of information. You and your team deserve great credit for providing an outstanding Software Best Practices Seminar!"
Jerry Kastning
Division Chief for the Strategic Planning
and Policy Division of the Operations
Directorate for the Software Engineering Center | |
The best opportunity this year to learn how to dramatically increase the effectiveness of your ENTIRE software organization. |
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Spring 2012 Schedule
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Albany, NY |
 Thursday May 24, 2012
The Desmond
660 Albany Shaker Road
Albany, NY 12211
Tel: 518-869-8100
Registration Coming Soon!
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London, UK |
Wednesday Apr 18, 2012
The British Library
96 Euston Road
London NW1 2DB
Registration Coming Soon!
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Manila, Phillipines |
 Thursday Apr 26, 2012
Shangri-La Makati
Ayala Avenue corner Makati Avenue
Makati City 1200 Philippines
Tel: 632-813-8888
Click Here to Register!
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Pittsburgh, PA |
 Tuesday June 5, 2012
Renaissance Pittsburgh Hotel
107 6th Street
Pittsburgh, PA 15222
Tel: 412-562-1200
Registration Coming Soon!
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Washington, DC |
Thursday May 03, 2012
JW Marriott
1331 Pennsylvania Avenue NW
Washington, DC 20004
Tel: 202-393-2000
Registration Coming Soon!
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Fall 2012 Schedule
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Detroit, MI |
Thursday Sept 20, 2012
The Henry
300 Town Center Drive
Dearborn, MI 48126
Tel: 313-441-2000
Registration Coming Soon!
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Rochester, NY |
Thursday Oct 25, 2012
Genesee Valley Club
421 East Avenue
Rochester, NY 14607
Tel: 585-271-1197
Registration Coming Soon!
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Singapore |
Tuesday Nov 6, 2012
Singapore Marriott
320 Orchard Road
Singapore, 238865
Tel: 65-6735-5800
Registration Coming Soon!
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Valley Forge, PA |
Thursday Nov 1, 2012
Philadelphia Marriott West
111 Crawford Avenue
West Conshohocken, PA 19428
Tel: 610-941-5600
Registration Coming Soon!
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Registration Fee |
Register now to ensure a seat in the 2012 Software Best Practices Conference.
The fee for conference is $695.
The conference is free to executives and managers in Federal and State government agencies. Official government identification must be presented at event registration.
Your registration fee covers attendance at all sessions of the Software Best Practices Conference, breakfast, breaks and lunch.
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How to Register in the US |
Click one of the registration links above or call by phone at: (610) 530-5225
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Special Needs |
Please notify the IT Metrics and Productivity Institute help desk at (610) 530-5225 or by email at events@itmpi.org at least one week before the event if the registrant has special dietary needs or other requirements.
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Additional Information |
System Requirements for online broadcast
Please note that all webinars are conducted from the United States. Therefore, anyone trying to access the telephone dial-in phone number will have to use the appropriate country code. For additional information on the Conference or the IT Metrics and Productivity Institute please contact us at:
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5225 phone
(610) 530-5293 fax
events@itmpi.org
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About the IT Metrics and Productivity Institute |
The IT Metrics and Productivity Institute is an organization founded by CAI to improve the practice and management of software development and maintenance. The IT Metrics and Productivity Institute seeks to accomplish its mission through the promotion of best practices in the areas of Process, Metrics, Estimation, and IT Governance. Through the IT Metrics and Productivity Institute, CAI is able to share with the industry the process management insights they have acquired from over 25 years of experience serving Fortune 1000 and public sector clients.
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FREE eZine NEWSLETTER! |
The IT Metrics and Productivity Institute publishes a bimonthly eZine newsletter focusing on critical management issues in software development and maintenance. The IT Metrics and Productivity Journal provides readers with brief summaries of, and links to, valuable software management best practices resources. In addition, the IT Metrics and Productivity Journal features informative interviews with CIOs, thought leaders, and IT researchers from around the world.
Click Here to subscribe now
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World Wide Conferences |
The 2012 Software Best Practices Conferences are the most important software process improvement events for IT executives in 2012. They provide educational insight and networking opportunities for IT executives and managers who need to continually expand their technology knowledge base while remaining up-to-date on innovative products and services.If you are interested in sponsoring the 2012 Software Best Practices Conference, please contact:
Michael Milutis
Executive Director
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5141
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Sponsorship Opportunities |
If you are interested in sponsoring the 2012 Software Best Practices Conferences, please click here to download our sponsorship package.
Or contact:
Michael Milutis
Executive Director
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5141 |
Our Sponsors |
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