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Bob Charette
President, ITABHI Corporation
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Managing Risk in the Enterprise: What's it Worth Not to be Surprised?
In this talk, Dr. Robert Charette will discuss the origins of project surprises and how you can eliminate most - if not all - such surprises through the use of a practical and affordable enterprise risk management approach that spans projects, programs and operations.
Speaking Dates: Detroit, 9/20
Effective IT Management in an Era of Austerity
In this age of financial austerity, IT organizations, be they commercial or government, are under more pressure than ever to provide computing services or systems not only at less cost, but also respond to their organization's business units, agencies or departments needs better and faster. To gain the maximum value from IT monies spent (and minimize opportunity costs) demands highly disciplined IT management approaches as well as innovative risk management strategies to contend with the increased level of competing risks that belt-tightening budgets bring. This is especially true in regard to IT operations and support, where the consequences of ineffectively managing strategic, operational or financial risks can quickly bring devastating economic, reputational and for governmental organizations, political consequences. In this presentation, Dr. Robert Charette will discuss what effective IT management means in an era of austerity, how to avoid the syndrome of short-term financial gain in exchange for long-term IT performance pain, and what IT organizations can do to practically manage the full spectrum of competing risks that tight budgetary constraints create.
Speaking Dates: Albany, 5/24
In addition to his work as president of the ITABHI Corporation, an international enterprise risk management consultancy, Dr. Robert Charette is the Managing Director of the Decision Empowerment Institute and Director of the Enterprise Risk Management and Governance practice as well as Fellow at the Cutter Consortium. Dr. Charette has worked in all facets of risk management and has led major international defense, civil and commercial program assessments for more than 30 years. His books and papers on business and technology risk management are considered landmarks in the field.
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Dave Smith
Director, Product Development
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Building an IT Command and Control Center
Have you ever been surprised by something of significance in your business? Have you ever gotten inconsistent information? How does one acquire visibility and control across all IT departments so that these challenges can be overcome? This presentation will discuss a method for controlling and automating the flow of IT information so that it can be made available to teams, managers, and executives.
Dave Smith is a senior technology executive at CAI with 25 years of experience leading complex, challenging IT initiatives for industry-leading firms and Fortune 500 client companies. He specializes in the design, development, and launch of technology solutions and processes.
Speaking Dates: Detroit, 9/20
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Larry Dribin
Former Director, Chicago Software Process Improvement Network (SPIN)
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Simple Solutions to Common IT Metrics Challenges
Information Technology holds special measurement challenges that can prevent IT organizations from properly assisting IT management and serving the business. In this presentation, Dr. Larry Dribin will share what he has learned from working with organizations that have developed simple solutions to these challenges and how, in the process, they have achieved higher productivity, lower costs, and improved project success rates.
Dr. Larry Dribin is a process improvement consultant and President of the Pearl Street Group, Inc., (PSG). Pearl Street provides process improvement and measurement consulting services to Information Technology and Business organizations. Dr. Dribin utilizes industry best practice frameworks such as the SEI's CMMI, itSMF's ITIL, PMI's PMBOK and Six Sigma to develop solutions for clients. He incorporates organizational change management techniques to speed the change process and make it more enduring. Dr. Dribin holds a Ph.D. in Organizational Psychology from Illinois Institute of Technology, an MBA from Loyola University of Chicago, and a Bachelor of Science in Industrial Engineering from Illinois Institute of Technology. Dr. Dribin is also an adjunct Professor in Software Engineering at DePaul University of Chicago. He is active in local professional groups where he has been past Director with the Chicago Software Process Improvement Network (C-SPIN) and the Chicago Quality Assurance Association (CQAA).
Speaking Dates: Pittsburgh, 6/5
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John Keith
Former CIO of Unilever North America
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Application Support Case Study: Using Metrics to Drive Savings
This case study will show in detail how Unilever successfully delivered a global IT strategy, shifting their focus from maintaining the business to enabling growth. Even in this large, complex organization, robust, objective metrics enabled IT to accurately diagnose root causes of problems so they could be permanently fixed, which resulted in higher than expected financial savings and service improvements.
John Keith, former CIO of Unilever North America IT, worked 31 years for Unilever United States and its predecessor company, Bestfoods. While at Unilever, he held many senior leadership roles in fi nance and information technology, including VP Finance for Bestfoods North American Retail and VP Information Technology for Unilever in North America. John recently led the Project Vital initiative at Unilever which was one of the company's largest and most strategic business transformation projects. IT delivered savings to the business from both a cost reduction and efficiency perspective. John is a Certified Public Accountant licensed in the State of New Jersey. He received a BS in Finance and History from Monmouth University in 1971.
Speaking Dates: Pittsburgh, 6/5
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Ian Brown
Senior Associate, Booz Allen Hamilton
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10 Habits of Highly Effective Measurement Programs
Successful software measurement is possible when approached in the right way and when certain derailers are understood and avoided. Measurement is challenging for any software project. Most projects do not attempt any real measurement at all, and many who do often fail miserably. The industry success rate for software measurement programs is terribly low—some say less than 25%. This presentation will discuss the things that can help get a software measurement program off on the right foot and ensure that it keeps going effectively into the future.
Ian Brown, a senior associate with Booz Allen Hamilton, leads the firm's Quantitative Software Analysis capabiliy. He has 8 years of experience in software measurement and analysis, CMM/CMMI, and goal-question-metric (GQM) implementation. Ian was elected to the Board of Directors of the International Function Point Users Group (IFPUG) in 2004 and serves as the Secretary and Director of Communications and Marketing. Ian is a Certified Function Point Specialist (CFPS) and has earned a bachelors degree from Cornell University and a masters degree in public policy from Harvard University. He has worked closely with the firm's Earned Value Management (EVM) capability to integrate software measurement concepts with EVM and is currently implementing the approach on a large maintenance and enhancement task at the Federal Deposit Insurance Corporation.
Speaking Dates: Pittsburgh, 6/5
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Paul Strassmann
President, The Information Economics Press
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The Long and Winding Road: The Journey to Enterprise Shared Services at the US Department of Defense
This discussion with Paul Strassmann, former CIO for the DoD, will explore what IT executives need to consider before migrating to enterprise level cloud computing. The talk will include topics such as data center consolidation, cost reduction, a unified e-mail effort, security requirements and the obstacles on the way towards an infrastructure based on Platform-as-a-Service software.
Paul Strassmann is president of The Information Economics Press, Senior Advisor to the Science Applications International Corporation, and Distinguished Professor of Information Sciences, George Mason School of Information Technology and Engineering. He serves on the Board of Directors of the Armed Forces Communications and Electronics Association and the Board of Directors of Meta Software corporation. After serving as an advisor to the Deputy Secretary of Defense, Mr. Strassmann was appointed in 1990 to a newly created position of Director of Defense Information. In 1997, he was named as one of the twelve most influential CIOs of the last decade by the CIO magazine. In 2002, he was recalled to government service as the Acting Chief Information Officer of NASA, with responsibility and accountability for the computing and telecommunication information infrastructure. Since his retirement, Mr. Strassmann has worked as an author, lecturer, and consultant. He is the author of six books.
Speaking Dates: Albany, 5/24
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John Stevenson
Former CIO
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Selling IT Metrics
Corporate IT Metrics often fall under the title "Boring" (for all of the other C-level executives to hear) or "a Noose" (around the neck of the CIO when they back-fire or become untenable). For these reasons, the IT organization often either sticks to the tried and true Project types of Deliverables or Data Center Uptime/ Availability statistics or it tries to minimize the use of IT metrics altogether. Finding and developing interesting IT measurements that can be tightly managed by IT and are meaningful and engaging to the executive group takes both an 'outside-in' business view of IT and a Salesmen's approach to the issue. This presentation with John Stevenson, former CIO of Bristol-Myers Squibb, Avaya/Lucent, and Sharp Electronics will give pointers on where to look for attention getting meaningful IT based metrics in your business or customer group and how to transition to adopting them.
John Stevenson is a former Chief Information Officer with over 25 years of senior Information Technology executive experience. His broad experience includes key executive assignments in large corporations spanning high technology, consumer goods, pharmaceuticals and manufacturing industries. John's most recent assignment was as Vice President and Chief Information Officer at Sharp Electronics Corporation of the Americas, a maker of consumer and business electronics. John previously served as Chief Information Officer at Avaya Communications, an $ 8 billion manufacturer of voice and data switching equipment, he was also the Chief Information Officer at Lennox International, the number two global heating and air conditioner equipment manufacturer. During the 1990s, John was the top information executive for the Bristol-Myers-Squibb $16 billion Pharmaceutical Group and for over eight years prior to that he was the top information executive at Dr Pepper/Seven-Up Corporation. He has two degrees in Information Science, a Bachelors Degree in Systems Analysis from Miami University of Ohio, and a Masters Degree in Systems Management from the University of Southern California. Early in his career, John went into Naval Aviation where he flew military jets on active and reserve duty for 18 years and retired from the reserves as a Commander. John presently serves as Vice Chairman of the Board of The Barton Corporation, a global mining and abrasives manufacturer. He also recently served on the board of GridApp Software Corporation and on the Advisory Board of the University of North Texas. John presently has his own IT executive consulting practice which specializes in leadership analysis, strategy and sourcing alternatives.
Speaking Dates: Pittsburgh, 6/5
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Don Estes
President, Don Estes & Associates
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Why Legacy Modernization Projects Fail, and How to Ensure Success
In this presentation, Don Estes explains how formal complexity and hubris are the root causes of legacy modernization failures, and how to overcome them with technology, methodology or both.
Mr. Estes is President of Don Estes & Associates. He has more than 35 years experience in IT, more than half of which has been focused on managing the business and technical risks in the modernization of legacy applications and their integration with new technology. His writings have brought both a theoretical and a practical view to extracting the value from a portfolio of legacy assets, with topics on managing technical risks in software initiatives, automation of testing, and integrating technologies to reduce cost and risk in modernization projects. Prior to founding Don Estes & Associates, Mr. Estes worked with six IT services companies that specialized in legacy modernization, for which he provided the solution architectures for both the execution and testing of client projects. Since then, he has done extensive work in the areas of legacy asset modernization and replacement, business process management, solution architecture, testing, test automation and risk optimized testing, enterprise application integration, project design and management, IT risk analysis and management, and business-IT alignment for clients that include both state and federal government. His current projects include two pieces of critical national infrastructure for their respective federal agencies.
Speaking Dates: Albany, 5/24; Pittsburgh, 6/5
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Michael Bragen
Strategic Planning Consultant
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Every CIO's Guide to Pro-Active Risk Management - Part 1: What is IT Risk Management?
Are You Managing Risk or Reacting to the Resulting Problems? This presentation with Michael Bragen offers an essential guide to pro-active management of the risks associated with IT applications and software projects. The following areas will be covered:
Identifying "Commitment to Deliver"
Establishing the "Ability to Deliver" (processes, staff, knowledge, infrastructure)
Ensuring you meet or exceed the commitment to deliver
Identifying and mitigating threats to delivery
Visibility of services, costs, benefits and value
Governance and control (schedules, processes)
Optimization
In this first of two presentations, we identify information technology risks that jeopardize your ability to meet your commitments to your company. You will receive a recommended approach to risk assessment, risk monitoring and risk control. Through successful risk management your IT department will be positioned to add greater business value to your organization.
A software industry analyst, author, and consultant, Mr. Bragen has over 25 years of experience in the fields of strategic management for IT, including software engineering and information systems. Mr. Bragen's experience centers on the management and implementation of technologies and processes that support, leverage, and enhance business activity. His consulting work focuses on the use of metrics to support project and portfolio management, estimation, and software process improvement. Mr. Bragen has worked with international experience in a variety of industry sectors, including telecommunications, financial services, manufacturing, retail, utilities, and government/defense.
Speaking Dates: Singapore, 11/6
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Bob Lawhorn
CTO, CAI
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Delivering Value to Your Customer: The Changing Role of the CIO
This session will focus on the roles that visibility, control and optimisation play in assuring that IT is providing customers with real value. With the current trend toward infrastructure commoditisation, CIO's will place a renewed emphasis on the software side of the house for the delivery of customer value. This focus on software will force the adoption of more effective legacy and operational software support techniques and a return to software development fundamentals, such as standard estimating, quality assurance, controls and on-time delivery. Speed to market pressure continues to induce many organizations to explore the allure of "silver bullet" solutions.
Bob Lawhorn has over 40 years of experience in software development, measurement, and project estimation. He spent his first twenty years at Bethlehem Steel working on applications related to steel, mining, and ship building and his next twenty years at CAI, where he invented CAI's application development methodologies and fixed price estimating matrices. Bob is currently CTO of CAI where he spends most of time consulting with companies and government agencies on how to implement application development best practices within their own organizations.
Speaking Dates: Albany, 5/24; Pittsburgh, 6/28
Each event will showcase 3-5 speakers. All speakers subject to change
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"I look for principles, because if a principle works in one situation it should be applicable to other situations. I thought the speakers were outstanding and provided an excellent array of information. You and your team deserve great credit for providing an outstanding Software Best Practices Seminar!"
Jerry Kastning
Division Chief for the Strategic Planning
and Policy Division of the Operations
Directorate for the Software Engineering Center | |
The best opportunity this year to learn how to dramatically increase the effectiveness of your ENTIRE software organization. |
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Fall 2012 Schedule
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Detroit, MI |
 Thursday Sept 20, 2012
The Henry
300 Town Center Drive
Dearborn, MI 48126
Tel: 313-441-2000
Click Here to Register!
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Pittsburgh, PA |
Thursday October 18, 2012 
Ruth's Chris Steak House
6 PPG Place
Pittsburgh, PA 15222
Tel: 412-391-4800
Click Here to Register!
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Rochester, NY |
Thursday Oct 25, 2012
Genesee Valley Club
421 East Avenue
Rochester, NY 14607
Tel: 585-271-1197
Click Here to Register!
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Singapore |
Tuesday Nov 6, 2012
Singapore Marriott
320 Orchard Road
Singapore, 238865
Tel: 65-6735-5800
Registration Coming Soon!
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Toronto, ON |
Thursday October 11, 2012
Ruth's Chris Steak House
145 Richmond Street West
Hilton Toronto Hotel
Toronto, ON M5H 2L2
Tel: 416-955-1455
Click Here to Register!
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Valley Forge, PA |
Thursday Nov 1, 2012
Philadelphia Marriott West
111 Crawford Avenue
West Conshohocken, PA 19428
Tel: 610-941-5600
Registration Coming Soon!
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2012 SPRING CONFERENCE DETAILS |
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Date |
City |
Scheduled Topics |
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May 24, 2012 |
Albany, NY |
Estes: Legacy Modernization |
Charette: Effective IT Management in an Era of Austerity |
Strassmann: The Journey to Enterprise Shared Services at the US Dept of Defense |
Lawhorn: The Changing Role of the CIO |
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June 5, 2012 |
Pittsburgh, PA |
Brown: 10 Habits of Effective Measurement Programs
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Estes: Legacy Modernization |
Keith: App Support Case Study |
Stevenson: Selling IT Metrics |
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2012 FALL CONFERENCE DETAILS |
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Date |
City |
Scheduled Topics |
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September 20, 2012 |
Detroit, MI |
Charette: Managing Risk in the Enterprise
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Smith: Building an IT Command and Control Center |
To Be Determined |
To Be Determined |
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October 25, 2012 |
Rochester, NY |
To Be Determined
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To Be Determined |
To Be Determined |
To Be Determined |
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November 1, 2012 |
Valley Forge, PA |
To Be Determined
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To Be Determined |
To Be Determined |
To Be Determined |
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November 6, 2012 |
Singapore |
Bragen: What is Risk Management?
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To Be Determined |
To Be Determined |
To Be Determined |
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Registration Fee |
Register now to ensure a seat in the 2012 Software Best Practices Conference.
The fee for conference is $695.
The conference is free to executives and managers in Federal and State government agencies. Official government identification must be presented at event registration.
Your registration fee covers attendance at all sessions of the Software Best Practices Conference, breakfast, breaks and lunch.
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How to Register in the US |
Click one of the registration links above or call by phone at: (610) 530-5225
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Special Needs |
Please notify the IT Metrics and Productivity Institute help desk at (610) 530-5225 or by email at events@itmpi.org at least one week before the event if the registrant has special dietary needs or other requirements.
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Additional Information |
System Requirements for online broadcast
Please note that all webinars are conducted from the United States. Therefore, anyone trying to access the telephone dial-in phone number will have to use the appropriate country code. For additional information on the Conference or the IT Metrics and Productivity Institute please contact us at:
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5225 phone
(610) 530-5293 fax
events@itmpi.org
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About the IT Metrics and Productivity Institute |
The IT Metrics and Productivity Institute is an organization founded by CAI to improve the practice and management of software development and maintenance. The IT Metrics and Productivity Institute seeks to accomplish its mission through the promotion of best practices in the areas of Process, Metrics, Estimation, and IT Governance. Through the IT Metrics and Productivity Institute, CAI is able to share with the industry the process management insights they have acquired from over 25 years of experience serving Fortune 1000 and public sector clients.
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FREE eZine NEWSLETTER! |
The IT Metrics and Productivity Institute publishes a bimonthly eZine newsletter focusing on critical management issues in software development and maintenance. The IT Metrics and Productivity Journal provides readers with brief summaries of, and links to, valuable software management best practices resources. In addition, the IT Metrics and Productivity Journal features informative interviews with CIOs, thought leaders, and IT researchers from around the world.
Click Here to subscribe now
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World Wide Conferences |
The 2012 Software Best Practices Conferences are the most important software process improvement events for IT executives in 2012. They provide educational insight and networking opportunities for IT executives and managers who need to continually expand their technology knowledge base while remaining up-to-date on innovative products and services.If you are interested in sponsoring the 2012 Software Best Practices Conference, please contact:
Michael Milutis
Executive Director
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5141
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Sponsorship Opportunities |
If you are interested in sponsoring the 2012 Software Best Practices Conferences, please click here to download our sponsorship package.
Or contact:
Michael Milutis
Executive Director
IT Metrics and Productivity Institute
1390 Ridgeview Drive
Allentown, PA 18104
(610) 530-5141 |
Our Sponsors |
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