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Computer Aid, Inc.(CAI) IT Metrics and Productivity Institute: Covering Best Practices in Software Development, Management and Maintenance

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Robert Charette

Dr. Robert Charette is the President of the ITABHI Corporation, an international high technology company involved in information and telecommunications systems management consulting. He is the author of over 40 articles on software, systems, and management in addition to the following books: "Software Engineering Environments: Concepts and Technology" (1986), "Software Engineering Risk Analysis & Management" (1989), "Applications Strategies for Risk Analysis" (1990), "Introduction to the Management of Risk" (1994) and "A Unified Methodology for Systems Development" (1987). Several new books on managing risk are in progress. Dr. Charette is the author of "The Foundations Series on Risk Management", a 3-volume set of CD training tools.

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Gary Gack

Gary Gack has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is currently President of Process-Fusion.net, a consulting firm that provides assessment, strategy advice, training, and coaching related to the integration and deployment of software and IT industry best practices. Mr. Gack holds an MBA from the Wharton School and is a Lean Six Sigma Black Belt. He also holds ITIL Foundation Certification, is an ASQ Certified Software Quality Engineer (CSQE), and is a Visiting Scientist with the Software Engineering Institute (SEI). At the SEI, Mr. Gack has co-authored and instructed the "Measuring for Performance Driven Improvement 1" course.

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David Garmus

David Garmus is a Founder of The David Consulting Group (DCG), an SEI CMMI® Approved Transition Partner and a PSM Transition Organization that supports software development organizations in achieving software excellence with a metric-centered approach. David is an acknowledged authority in the sizing, measurement and estimation of software application development and maintenance. He serves as a Past President of the International Function Point Users Group (IFPUG) and as a member of the IFPUG Counting Practices Committee. He is also a member of QAI, PMI (and their Information Systems Specific Interest Group) SEI and the IEEE Computer Society (and their Standards Association). 

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Capers Jones

Capers Jones is Chief Scientist Emeritus of Software Productivity Research (SPR). Mr. Jones is the designer of several software cost and software quality estimation tools including SPQR/20™, the first commercial software estimating tool to use function points as the basis for sizing software source code, specifications and user documents.  He is also an international consultant on software management topics, a speaker, a seminar leader, and an author. As an author, Mr. Jones has written 12 books including his best seller Applied Software Measurement: Assuring Productivity and Quality. His most recent book is Estimating Software Costs published by McGraw-Hill Osbourne Media in 2007. 

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Tom Love

Tom Love is the Co-Founder and CEO of ShouldersCorp. Prior to founding ShouldersCorp, he was CEO of WorldStreet Corporation, Managing Director of Morgan Stanley and Vice President of IBM Consulting Group (now Global Services). In 1983 he co-founded Stepstone Corporation, the first Object Oriented software products company (Objective-C; Software-ICs). Tom is the author of "Object Lessons: Lessons Learned from Commercial Object-Oriented Application Development."

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For more information on software best practices and IT management, please contact Michael Milutis, the IT Metrics and Productivity Journal Executive Director, at michael_milutis@compaid.com