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IT Metrics & Productivity Institute Faculty
Bob Anderson Bob Anderson has extensive experience in the field of process development and process improvement. Bob was Chief Architect for CAI's suite of support and development tools and he is also credited with the creation of CAI's proprietary methodology for managing legacy systems support. Scott Bain Scott Bain is a 30+-year veteran in computer technology, with a background in development, engineering, and design. He has also designed, delivered, and managed training programs for certification and end-user skills, both in traditional classrooms and via distance learning. Scott teaches courses and consults on Agile Analysis and Design Patterns, Advanced Software Design, and Sustainable Test-Driven Development. Scott is a frequent speaker at developer conferences such as JavaOne and SDWest. He is the author of "Emergent Design: The Evolutionary Nature of Professional Software Development" now available from Addison Wesley/Pearson Education. Dr. Victor Basili is Professor of Computer Science at the University of Maryland. He holds a Ph.D. in Computer Science from the University of Texas and honorary degrees from the Universities of Sannio (Italy) and Kaiserslautern (Germany). He was Executive Director of the Fraunhofer Center - Maryland and a founder and principal of the Software Engineering Laboratory (SEL) at NASA/GSFC. He works on measuring, evaluating, and improving the software development process and product via mechanisms for observing and evolving knowledge through empirical research, e.g., the Goal/Question /Metric Approach, The Quality Improvement Paradigm, the Experience Factory. He is a recipient several awards including a NASA Group Achievement Award, a NASA/GSFC Productivity Improvement and Quality Enhancement Award, the 1997 Award for Outstanding Achievement in Mathematics and Computer Science by the Washington Academy of Sciences, the 2000 Outstanding Research Award from ACM SIGSOFT and the 2003 Harlan Mills Award from the IEEE Computer Society. Dr. Basili has authored over 200 papers, served as Editor-in-Chief of several journals (IEEE TSE, Journal of Empirical Software Engineering) and program chair and general chair of several conferences (ICSE). He is an IEEE and ACM Fellow. Elli Bennatan E. M. (Elli) Bennatan's extensive hands-on management experience stems from many years as senior director at Motorola, Inc., developing large software systems and leading multinational design centers. He has also been vice president of engineering at Midway Corporation, where he managed several hundred software and hardware engineers. A frequent lecturer and speaker on software project management, he is author of the Jolt Award-winning Catastrophe Disentanglement: Getting Software Project Back on Track, Addison-Wesley 2006, and On Time Within Budget: Software Project Management, Practices, and Techniques, 3rd Edition (Wiley, 2000). Mr. Bennatan is a senior member of the IEEE Computer Society and a member of the ACM. He is currently president of Advanced Project Solutions, Inc. (www.AdvancedPS.com) and senior consultant for the Boston Cutter Consortium. Allen Bennett Allen Bennett is the Senior Department Manager, Software Engineering Products at ITT's Space Systems Division in Fort Wayne, Indiana. His is responsible for Software Engineering for space borne sensors on the Geostationary Operational Environmental Satellite (GOES) and the National Polar Operational Environmental Satellite (NPOES). Allen is a Software Engineering Institute (SEI) authorized, CMMI SCAMPI A Lead Appraiser, SCAMPI B and C Team Leader and authorized instructor in CMMI. He has a Six Sigma Green Belt from the University of Michigan. Prior experience involves design of automated avionics test equipment and embedded software for atomic emissions spectrometer. Bill Bentley Bill Bentley is the owner and founder of Value-Train. He is an engineer and former President and CEO of MDT Software. Bill is a Six Sigma Master Black Belt and a Lean Black Belt. Brian Berenbach Brian Berenbach is technical program manager for requirements engineering at Siemens Corporate Research, Princeton, New Jersey, with responsibilities for research, consulting, and corporate training. He has worked in the field of requirements engineering for more than 20 years and has been involved in requirements definition for a broad range of systems including medical, baggage handling, mail sorting, automated warehouse, and embedded automotive systems. Berenbach received an MSc in physical chemistry from Emory University, and has completed doctoralwork in computer science at Polytechnic University of NY. He is an officer of the Princeton joint IEEE/ACM Chapter. Mr. Berenbach is the practitioner track chair for the 17th IEEE International Requirements Engineering Conference (RE'09) to be held in Atlanta, Ga. Kurt Bittner Kurt Bittner is the Chief Technical Officer of Ivar Jacobson Consulting as well as the author of "Use Case Modeling" and "Managing Interative Software Development Projects". Rex Black is president and principal consultant of Rex Black Consulting Services, Inc., a testing and quality assurance firm serving clients such as Bank One, Cisco, Dell, and the US Department of Defense. He is also the author of Critical Testing Processes and Managing the Testing Process. Rex holds a degree in Computer Science and Engineering from UCLA. He belongs to the Association for Computer Machinery and the American Society for Quality. If you are interested in Rex's many online training courses, they can be accessed at our sister site, CAI-University. Current offerings include Assessing Your Test Team, ISTQB Test Engineering Foundation Level, ISTQB Advanced Test Analyst, ISTQB Advanced Test Manager, Managing the Testing Process E-Learning, and Software Test Estimation E-Learning. Diane Bloodworth is an entrepreneurial executive and senior consultant with more than 20 years of experience in the information technology industry. As a Managing Senior Consultant, she works with clients to solve strategic and tactical IT challenges. She is the past founder of BIT, a company that focused on improving the quality and practices of software development and systems engineering in government and commercial sectors. She has extensive experience in process improvement using the Capability Maturity Model (CMM/CMMI) and IT Infrastructure Library (ITIL). Ms. Bloodworth has established process improvement programs for government and industry that have resulted in measurable improvements in budget, schedule, and quality. She currently leads working groups that implement best practices in Project Management, Change Management, Configuration Management, Quality Assurance, and Testing. Barry Boehm received his B.A. degree from Harvard in 1957, and his M.S. and Ph.D. degrees from UCLA in 1961 and 1964, all in Mathematics. Between 1989 and 1992, he served within the U.S. Department of Defense (DoD) as Director of the DARPA Information Science and Technology Office, and as Director of the DDR&E Software and Computer Technology Office. His current research interests include software process modeling, software requirements engineering, software architectures, software metrics and cost models, software engineering environments, and knowledge-based software engineering. His contributions to the field include the Constructive Cost Model (COCOMO), the Spiral Model of the software process, the Theory W (win-win) approach to software management and requirements determination and two advanced software engineering environments: the TRW Software Productivity System and Quantum Leap Environment. Dr. Boehm is the author of Software Engineering Economics. He is currently the TRW Professor of Software Engineering at USC and the Director of the USC Center for Software Engineering. Jorge Boria Jorge Boria holds a Masters of Engineering in Computer Science from Cornell University. His deep knowledge of Capability Maturity Models serves him as the framework within which he uses his skills as experienced facilitator to lead software organizations through minimal pain change management.. He is a Certified High Maturity SCAMPI Lead Appraiser for SCAMPI A, a Team Leader for SCAMPI B and C, and an Authorized Trainer of the Introduction to the CMMI from the Software Engineering Institute (SEI) of Carnegie-Mellon University. He is also a SEI Visiting Scientist, acting as Candidate Lead Appraiser Observer for the Quality Group. His interest in Agile and Lean has led to his certification as Scrum Master. He was a full professor at three universities in Argentina prior to moving to the United States. Mr. Boria is a popular presenter with over 200 conference seminars, an author of over 20 papers and articles and has two published books to his credit. He is fluent in English, Spanish, and Portuguese. Rick Brenner Rick Brenner is principal of Chaco Canyon Consulting. He has held positions at Symbolics, Inc., and at Draper Laboratory, both of Cambridge, Massachusetts. At Symbolics, he was responsible for development of all products based on Macsyma, a large and very sophisticated computer algebra program. At Draper Laboratory, he was a principal investigator in a DARPA program, the Evolutionary Design of Complex Software, where he conducted research into advanced concepts for real-time software development environments based on dynamic object-oriented programming languages. Since 1993, Rick has taught a course in business modeling at the Harvard Extension School. He holds a Masters Degree in Electrical Engineering from MIT. In 2002, Rick served as Vice Chair for BOSCON for 2002, a conference sponsored by the American Society for Quality, Boston Section. He belongs to NSA New England, the New England chapter of the National Speakers Association, where he was a member of the Board of Directors from 2001 to 2004. Rick was honored to be Chapter Member of the Year for both 2001 and 2007. In 2006-2007, he was Chair of the Boston Software Process Improvement Network (SPIN), where he served in a variety of offices and on the Steering Committee from 1999 to 2007. David Broderick David Broderick is Director of Offshore Delivery, where he oversees Application Services solutions that are delivered in all three of CAI's offshore locations in China, Philippines and India. He also the General Manager of CAI's Chinese Joint Venture, CAI-Newtouch, located in Shanghai, China. David has over twenty-five (25) years of application support and development experience. He has led and managed large international application services engagements. He was responsible for running a 250-person delivery organization that performed application development and support for multiple global client engagements. Ian Brown Ian Brown, a senior associate with Booz Allen Hamilton, leads the firm's Quantitative Software Analysis capability. He has 8 years of experience in software measurement and analysis, CMM/CMMI, and goal-question-metric (GQM) implementation. Ian was elected to the Board of Directors of the International Function Point Users Group (IFPUG) in 2004 and serves as the Secretary and Director of Communications and Marketing. Ian is a Certified Function Point Specialist (CFPS) and has earned a bachelors degree from Cornell University and a master degree in public policy from Harvard University. He has worked closely with the firm's Earned Value Management (EVM) capability to integrate software measurement concepts with EVM and is currently implementing the approach on a large maintenance and enhancement task at the Federal Deposit Insurance Corporation. Dr. Paul C. Brown Dr. Paul C. Brown is a principal software architect at TIBCO Software Inc. and the author of Succeeding With SOA: Realizing Business Value Through Total Architecture and Implementing SOA: Total Architecture In Practice. His model-based tool architectures are the foundation of a diverse family of applications that design distributed control systems, process control interfaces, internal combustion engines, and NASA satellite missions. Dr. Brown's extensive design work on enterprise-scale information systems him to develop the total architecture concept: business processes and information systems are so intertwined that they must be architected together. Dr. Brown received his Ph.D. in Computer Science from Rensselaer Polytechnic Institute. Manfred Bundschuh is the co-author — along with Christof Ebert, Andreas Schmietendorf, and Reiner Dumke — of Best Practices in Software Measurement. For the past 20 years he has been the quality manager of AXA Service AG in Cologne, Germany. In 1983 he was appointed professor for software engineering and project management at the University of Applied Sciences in Cologne. Mr. Bundschuh is also president of the Deutschsprachige Anwendergruppe für Softwaremetrik und Aufwandschätzung or "DASMA" (German Software Metrics Association). He lectures for various organizations and has published more than 40 papers (some in books) and 9 books (3 as co-publisher).
Joe Burns Joe Burns has over 20 years experience developing and implementing products and services for the quality assurance industry. He is an entrepreneur and enjoys building world class QA solutions. He has successfully founded and developed testing products which are integrated with companies like IBM, TIBCO, and webMethods. He is one of only a handful of people that developed a startup product that is now being commercially sold all over the world. This product is currently on the Gartner's Magic Quadrant for Integration Testing. He is an expert in QA tools and processes and enjoys sharing his real life experiences with his audience. Tom Cagley Tom Cagley is an authority in guiding organizations through the process of integrating software measurement with model-based assessments to yield effective and efficient process improvement programs. Mr. Cagley is a recognized industry expert in the measurement and estimation of software projects. His areas of expertise encompass management experience in methods and metrics, quality integration, quality assurance and the application of the Software Engineering Institute's Capability Maturity Model® Integration (CMMI) to achieve process improvements. Tom is currently President elect of the International Function Point User's Group. Brian Cameron Brian H. Cameron is Professor of Practice in the College of Information Sciences and Technology at The Pennsylvania State University. He is a founding member of the Enterprise Informatics and Integration Center at Penn State, an applied research group seeking to actively engage industry and non-profit organizations to solve critical issues in enterprise and supply chain integration.
Dr. Cameron currently leads corporately funded research efforts in the following areas: service-oriented architecture and business process modeling, risk analysis and management of enterprise systems integration projects. Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) implementation best practices and enterprise storage & information management architecture design. Dr. Robert Charette is the President of the ITABHI Corporation, an international high technology company involved in information and telecommunications systems management consulting. Dr. Charette also serves as a senior advisor to a wide variety of Global 100 companies, high tech consortiums, as well as government departments. He is on the advisory board of the Project Management Institute's special interest group on risk management (1997-present), is the working group chair of the proposed IEEE standard on software risk management, served on the advisory board of the Usenix/UMichigan ICAMP II computer security project (1998-1999), was the elected chair of the US Software Engineering Institute risk advisory board (1995-1997), has served as a member of the National Research Council's Review Committee of Space Shuttle software safety (1992-93), and was past elected vice-chairman and chairman of the National Security Industrial Association Software Committee (1988-89, 1990-91). He is the author of over 40 articles on software, systems, and management in addition to the following books: Software Engineering Environments: Concepts and Technology (1986), Software Engineering Risk Analysis & Management (1989), Applications Strategies for Risk Analysis (1990), Introduction to the Management of Risk (1994) and A Unified Methodology for Systems Development (1987). Several new books on managing risk are in progress. Dr. Charette is the author of The Foundations Series on Risk Management, a 3-volume set of CD training tools. Fiona Charles Fiona Charles is a test project manager and consultant, based in Toronto. With over 25 years experience in software development and integration projects, she has managed testing and consulted on testing on many projects for clients in retail, banking, financial services, health care, and telecommunications. Fiona is on the board of the Toronto Association for Systems and Software Quality, and is co-founder and organizer of the Toronto Workshop for Software Testing, an annual invitational conference for senior test practitioners. She is a frequent contributor to stickyminds.com and Better Software magazine, and presents regularly on test management topics at conferences. Dr. Brad Clark Dr. Brad Clark is an independent consultant in the area of software measurement with 15 years experience in software development and management best practices. He is Vice-President of Software Metrics, Inc. Dr. Clark specializes in the area of software cost and schedule risk analysis. Dr. Elizabeth Clark has been involved in the practical application of measurement for predicting, controlling and improving software process and product quality since 1979. She is the President of Software Metrics, Inc, a consulting company she co-founded in 1983. Dr. Clark is a primary contributor to Practical Software Measurement. She is a certified PSM instructor and has conducted numerous PSM training classes and workshops within the United States and Australia. Dr. Clark was also a principal contributor to the Software Engineering Institute's (SEI) core measures. Through her affiliation with the Institute for Defense Analyses, Dr. Clark has extensive experience in performing independent software cost analyses for government clients. Her experience covers a range of weapons platforms as well as large information systems. Dr. Clark received her B.A. from Stanford University and her PhD from the University of California, Berkeley. Shawn Clark Shawn Clark is currently a professor of practice at Penn State University's College of Information Sciences and Technology and a founding member of the Enterprise Informatics and Integration Center at Penn State, an applied research group seeking to actively engage industry and non-profit leaders to address critical issues in enterprise process management, knowledge management, and decision making. At Penn State, Clark teaches courses in systems development, IT project management, professional services theory and practice, and enterprise process management. Clark's current research focuses on anticipatory socio-technical clue detection engines, enterprise process architecture visualization and alignment, and sensemaking via functional hierarchies. Clark has consulted with reputable organizations such as IBM, Ford Motor Company, U.S. Marine Corps, Chubb Insurance, Providence Gas, Brooklyn Union, and many others. He also works as an Executive Education professional at Penn State, providing training on the alignment of IT and business strategies and architectures. Clark earned his Ph.D. in Business Administration at Penn State, and his Masters of Organizational Behavior and Bachelors of Science degrees at Brigham Young University. Stephen Cohen Stephen Cohen has spent the majority of his career supporting the US Government in its efforts to serve the citizen through system automation. Having worked with more than 25 federal, and numerous state and local agencies he has had the opportunity to develop low level tools, real-time, high data rate, large storage, mission, and simulation systems. Mr Cohen has led teams as small as 5 and programs as large as 200 through the software development lifecycle to deliver real products to real users. Today he is a Senior Architect for Microsoft as a part of Microsoft's Enterprise Services and spends his time using Agile practices to recover failing projects. Bill Curtis Bill Curtis is Senior Vice President and Chief Scientist with Cast Software, a leader in providing technology for measuring and evaluating application software quality. He co-authored the Capability Maturity Model (CMM), the People CMM, and the Business Process MM. Until its acquisition by Borland he was Co-founder and Chief Scientist of TeraQuest, the global leader in providing CMM-based services. He is a former Director of the Software Process Program in the Software Engineering Institute at Carnegie Mellon University. Prior to joining the SEI, Dr. Curtis worked for MCC, ITT's Programming Technology Center, GE Space Division, and taught statistics at the University of Washington. He has published four books, over 150 articles, and was recently elected a Fellow of the IEEE for his contributions to software process improvement and measurement. Keith Custer Keith Custer has over 30 years of consulting and management experience and is an expert in technical procurement projects. Mr. Custer is an Electrical Engineer and has been involved in technical procurements ranging from Nuclear Power electrical systems and controls, office telephony systems, international voice and data communications systems, computers systems, custom software development, and major package software applications like Financials, CIS, HR, CRM, MMIS, PMO, and ERP in wide range of industries including electric power, insurance, financial, retail, manufacturing, health care, and customer service. Mr. Custer has served as CIO and systems strategy planner and has managed numerous technical procurements and contract negotiations for companies such as Bechtel, SWEC, Oracle, Keane, IMRglobal, and Marriott as well as numerous Utilities such as FPL, NUSCO, MPL, Centerior, TECO, PECO, PPL, PSEG, SMUD, and GSU. Michael A. Cusumano is the Sloan Management Review Distinguished Professor at the Massachusetts Institute of Technology's Sloan School of Management. He specializes in strategy, product development, and entrepreneurship in the software business. He received a B.A. degree from Princeton in 1976 and a Ph.D. from Harvard in 1984, and a postdoctoral fellowship in Production and Operations Management at the Harvard Business School during 1984-86. He is fluent in Japanese and has lived and worked in Japan for seven years. He has been a director of several public and private software companies, and has consulted for approximately 50 major corporations around the world, including Alcatel, AOL, AT&T, Business Objects, Cisco, Ericsson, Fiat, Telecom Italia, Ford, Fujitsu, General Electric, Fidelity, Hitachi, i2 Technologies, IBM, Intel, Lucent, Merrill Lynch, Motorola, NASA, NEC, Nokia, NorTel, Robert Bosch, Schlumberger, Siemens, Texas Instruments, and Toshiba. Professor Cusumano is the co-author of the international best-seller Microsoft Secrets (1995, with Richard Selby), which has been translated into 14 languages, as well as the top-10 Business Week book Competing on Internet Time: Lessons from Netscape and its Battle with Microsoft (1998, with David Yoffie). He has also published Platform Leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation (2002, with Annabelle Gawer); Thinking Beyond Lean: Multi-Project Management at Toyota and Other Companies (1998, with Kentaro Nobeoka); Strategic Thinking for the Next Economy (2001, with Costas Markides); Japan's Software Factories (1991); and The Japanese Automobile Industry (1985). His most recent book is The Business of Software: What Every Manager, Programmer, and Entrepreneur Must Know to Thrive and Survive, in Good Times and Bad. Carol Dekkers Carol A. Dekkers is President of Quality Plus Technologies, Inc., a management consulting firm specializing in creating peace of mind for companies who want to improve their software processes. Software measurement, software quality, process improvement, requirements, and software sizing (using function point analysis, as an example) are a few of the Quality Plus areas of specialization. Carol is a popular presenter and author whose professional exposure has included international software quality conferences, and her articles have been published in leading industry journals. Jim Dempsey Jim Dempsey is an Account Manager at Computer Aid, Inc in the Wilmington, DE area. He has spent over 25 years in the development of complex software applications in many industries, including telecommunications, education, banking and advertising/marketing. During his career, Mr. Dempsey has been an application developer, architect, business practice manager, and technical consultant. He has developed expertise in a number of different software development methodologies, and during the last five years, focused primarily on Agile approaches including Scrum and Extreme Programming. Dr. Larry Dribin is consultant with his own consulting firm, the Pearl Street Group, Inc.(PSG). Pearl Street provides process improvement and measurement consulting services to both Information Technology and Business organizations. Dr. Dribin utilizes industry best practice frameworks such as the SEI's CMMI, itSMF's ITIL, PMI's PMBOK and Six Sigma to develop solutions for clients. Dr. Dribin holds a Ph.D. in Organizational Psychology from the Illinois Institute of Technology, an MBA from Loyola University, and a Bachelor of Science in Industrial Engineering from Illinois Institute of Technology. Dr. Dribin is also an adjunct Professor in Software Engineering at DePaul University of Chicago. He is active in local professional groups where he has been a past Director with the Chicago Software Process Improvement Network (C-SPIN) and the Chicago Quality Assurance Association (CQAA) and is a member of ACM, IEEE and PMI. Rob Donnellan Rob Donnellan delivers executive-level "IT Excellence" consulting. He has 30 years of industry experience, and is a Managing Consultant with Q/P Management Group. Rob was a Director with META Group, Cap Gemini, Nautilus Advisors (an outsourcing consultancy), and Howard Rubin Associates. His key responsibilities have been to develop next-generation consulting services, and to lead IT management consulting projects primarily devoted to process improvement, IT portfolio management, IT diagnosis, IT governance, performance engineering/measurement, and benchmarking. He has been a regular speaker for industry organizations such as the APQC, PMI, SPIN, SIM, IFPUG, The Software Process Symposium, and The Balanced Scorecard Collaborative. Rob holds a Masters Degree in Computer Science from Rensselaer Polytechnic Institute, and a B.A. in Liberal Arts from the University of Connecticut. Paul Duvall Paul M. Duvall is the CTO of Stelligent Incorporated in Reston, VA -- a consulting firm and thought leader in helping development teams optimize Agile software production. He has worked in virtually every role on a software development project: developer, tester, architect and PM. He has contributed design and development expertise to complex system development efforts in various domains, from military logistics systems to translational medical research to the customization and implementation of software development processes. Paul is a contributing author to the UML 2 Toolkit and is the lead author of Continuous Integration: Improving Software Quality and Reducing Risk. He is a co-inventor of a clinical research data management system and method that is patent pending. He actively blogs on TestEarly.com and IntegrateButton.com. Dr. Christof Ebert is Managing Director at Vector Consulting. He is helping customers world-wide to achieve sustainable performance improvement in the domains of engineering management, requirements engineering and product life-cycle management. Prior to that, he held engineering and management positions at Alcatel for more than a decade, most recently as Director of RD&E with global responsibility for software technologies. A senior member of IEEE, Dr. Ebert lectures at the University of Stuttgart and serves as a keynote speaker and on program committees of various international conferences. Since the end of the 1980s, he has been an educator, researcher and consultant in software measurement. He is a member of the editorial board of the Journal of Systems and Software and is IEEE Software associate editor-in-chief. He serves on the board of the German Interest Group on software metrics within the German Informatics Society (GI). He is also the co-author of "Best Practices in Software Measurement." Jutta Eckstein Jutta Eckstein, a partner of IT communication, is an independent consultant and trainer from Braunschweig, Germany. Her know-how in agile processes is based on over ten years experience in developing object-oriented applications. She has a unique experience in applying agile processes within medium-sized to large mission-critical projects. This is also the topic of her book 'Agile Software Development in the Large'. Besides engineering software she has been designing and teaching OT courses in industry. Having completed a course of teacher training and led many 'train the trainer' programs in industry, she focuses also on techniques which help teach OT and is a main lead in the pedagogical patterns project. She has presented work in her main areas at ACCU (UK), JAOO (Denmark), OOPSLA (USA), XP (Europe) and Agile (USA). She is a member of the program committee of many different European and American conferences in the area of agile development, object-orientation and patterns. Marilyn Edelson Marilyn Edelson is a Leadership Development Coach with an extensive background in working with complex human systems. She has over 10 years of experience coaching executives, managers and teams to increase their effectiveness. An International Coach Federation Master certified (highest level) coach and Best Year Yet program leader, she also teaches, trains and mentors new coaches. She has partnered with Michael Harris of David Consulting Group to form IT Decisions Coaching, LLC, offering coaching to the IT industry. Michael Evanoo Michael Evanoo has more than 20 years of experience in quality management, measurement, process management and project management. He is a Certified Quality Engineer, an SEI-certified High Maturity SCAMPI Lead Appraiser for CMMI, a Six Sigma Black Belt, and a Certified Scrum Master. At SSCI, Mr. Evanoo provides measurement, metrology, Six Sigma, High Maturity, and process improvement-related training, assessment and consulting services to clients through all levels of executives and managers and in diverse industries. Scott Fabel Scott Fabel is a corporate training consultant with Computer Aid, Inc. He has nearly 16 years of experience working with various Fortune 1000 companies on Help Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management. He is HDI certified, PMP certified, and a MCT. Scott has been teaching others business skills, professional skills, and technical skills for more than ten years. He is currently pursuing his doctorate in education for which his dissertation will focus on the benefits of corporate training and mobile learning. He speaks three languages and was recently inducted into the International Martial Arts Hall of Fame. His communication skills, combined with his martial art skills, provide him with a unique combination for keeping his sessions informative, lively, and interactive. Dick Fairley Dr. Richard E. (Dick) Fairley is principal associate of Software Engineering Management Associates - a consulting and training company. He is also an adjunct professor at Colorado Technical University in Colorado Springs, Colorado. In addition, he is currently serving as chairman of the software engineering committee of the IEEE Computer Society. Dr. Fairley is the author of numerous publications, including his new textbook, Managing and Leading Software Projects, published by Wiley. Dennis Farley Dennis Farley is the founder of DAS Consulting, an Indianapolis-based consulting firm focused on business and technology change management. Dennis founded three businesses centered on IT training, consulting and conference management. He managed the IT Excellence National Practice for Cap Gemini for over seven years. From programmer to program manager to business process specialist to strategist, he applies his extensive experience across industries to bring creative problem solving solutions to businesses of all sizes in all stages of maturity. Dennis has been a frequent contributor to IT industry publications and a sought-after speaker at conferences focused on IT improvement. Dennis works with senior executives in business and IT to bring about top down driven change in the areas of strategy, measurement, and process improvement. He has a BS in industrial management from Purdue University. Dr. Norman Fenton is Professor of Computing at Queen Mary (London University) and is also Chief Executive Officer of Agena, a company that specializes in risk management for critical systems. Between 1989 and March 2000 he was Professor of Computing Science at the Centre for Software Reliability, City University. He has been project manager and principal researcher in many major collaborative projects in the areas of: software metrics; formal methods; empirical software engineering; software standards, and safety critical systems. His recent research projects, however, have focused on the use of Bayesian Nets (BNs) for risk assessment. Dr, Fenton is the author, with Shari Pfleeger, of Software Metrics: A Rigorous and Practical Approach. Jack Ferraro Jack Ferraro is the founder of MyProjectAdvisor, a project management services company that provides project management training and leadership development. He has 15 years of adult training and education experience and has conducted training sessions and developed leadership workshops for project managers. Jack has 15 years of experience working with project teams with extensive experience managing complex enterprise technology and business process improvement projects. Jack is a consultant, trainer and mentor for project managers and teams seeking to excel at strategic project management. He has designed a leadership development program to help project managers build their leadership skills and important personal competencies. Jack conducts workshops and coaches project managers and teams in a dynamic fashion. Jack is a PMI member since 1999, and is a member of the Washington, DC, PMI chapter. Jack was a volunteer on PMI's OPM3 project and frequently writes and lectures on project management leadership trends. Jack is the author of a ground breaking project management leadership book, The Service-based Project Leader, to be published in 2007. Pekka Forselius is a researcher and developer of project management methods and concepts, including FiSMA Scope Management, FiSMA 1.1 FSM method and KISS Functional Size Measurement approach. His research speciality is organisational learning, in particular corporate memory and benchmarking. He is currently business partner, CEO and project management consultant at Software Technology Transfer Finland (STTF) Oy. He is also Vice President of the international benchmarking organisation ISBSG and a member of the executive committee of the COSMIC consortium. Pekka is the developer of the Experience Pro data-collection concept and is the product manager of Experience Pro software, a tool for software project scope management. He received an MSc in informatics and an executive MBA from the University of Jyväskylä. Gary Gack, is the founder and President of Process-Fusion.net, a provider of Assessments, Strategy advice, Training, and Coaching relating to integration and deployment of software and IT best practices. Mr. Gack holds an MBA from the Wharton School, is a Lean Six Sigma Black Belt and an ASQ Certified Software Quality Engineer. He has more than 40 years of diverse experience, including more than 20 years focused on process improvement. He is the author of many articles and a book entitled Managing the Black Hole: The Executive's Guide to Software Project Risk. LinkedIn profile: http://www.linkedin.com/in/garygack. If you are interested in Gary's many online training courses, they can be accessed at our sister site, CAI-University. Current offerings include "Low Calorie" Lean Six Sigma DMAIC (Green Belt), and Capers Jones on Breakthrough Performance: Best Practices Integration. Bob Galen Bob Galen is an Agile Architect for ChannelAdvisor in Cary, NC. In this role he operates as an Agile Coach & Methodologist supporting ChannelAdvisors organizational shift towards Scrum and other agile practices. He is also a Principal Consultant for RGalen Consulting Group. Bob has held director, manager and contributor level positions in both software development and quality assurance organizations. He has nearly 25 years of experience working in a wide variety of domains at companies including Bayer, Bell & Howell Mail Processing, EMC, Lucent, Unisys and Thomson. Bob regularly speaks at international conferences and professional groups on topics related to software development, project management, software testing and team leadership. He is a Certified ScrumMaster (CSM) since 2004, Certified Scrum Product Owner (CSPO), and a member of the Agile Alliance. In 2005 he published the book Software Endgames - Eliminating Defects, Controlling Change and the Countdown to On-Time Delivery with Dorset House. The books' focus is on how to successfully finish your software projects. Top Dan Galorath is one of the principal developers of the SEER-SEM™ software evaluation model. His teaching experience includes development and presentation of courses in Software Cost, Schedule, and Risk Analysis; Software Management; Software Engineering; and Weapons Systems Architecture. His company, Galorath Incorporated, has developed tools, methods, and training for software cost, schedule, risk analysis, and management decision support. Among Mr. Galorath's published works are papers encompassing software cost modeling, testing theory, software life cycle error prediction and reduction, and software and systems requirements definition. Most recently, Mr. Galorath was named winner of the 2001 International Society of Parametric Analysts (ISPA) Freiman Award. awarded to individuals who have made outstanding contributions to the theoretical or applied aspects of parametric modeling. Dan is also the author of "Software Sizing, Estimation, and Risk Management."
David Garmus is a Founder of The David Consulting Group (DCG), an SEI CMMI® Approved Transition Partner and a PSM Transition Organization that supports software development organizations in achieving software excellence with a metric-centered approach. David is an acknowledged authority in the sizing, measurement and estimation of software application development and maintenance. He serves as a Past President of the International Function Point Users Group (IFPUG) and as a member of the IFPUG Counting Practices Committee. He is also a member of QAI, PMI (and their Information Systems Specific Interest Group) SEI and the IEEE Computer Society (and their Standards Association). David is the author, along with David Herron, of Measuring The Software Process: A Practical Guide To Functional Measurements as well as Function Point Analysis: Measurement Practices for Successful Software Projects. Tom Gilb is recognized as a pioneer in software metrics and evolutionary project management (EVO), as well as the inventor of the planning language Planguage. He is directly recognized as the idea source for parts of the Agile and Extreme software programming methods (primarily the incremental cycles). He has published nine books, including Principles of Software Engineering Management (1988, 20th printing), Software Inspection (1993, 13th printing), and Competitive Engineering: A Handbook for Systems Engineering, Requirements Engineering, and Software Engineering using Planguage, which was published in July of 2005. Robert L. Glass is President of Computing Trends, publishers of The Software Practitioner. He has been active in the field of computing and software for over 45 years, largely in industry (1954-1982 and 1988-present), but also as an academic (1982-1988). He is the author of over 20 books including Software Folklore, Computing Catastrophes, Computing Shakeout, Software 2020, Software Runaways, Computing Calamities, and Facts and Fallacies of Software Engineering. He is Editor Emeritus of Elsevier's Journal of Systems and Software, and a columnist for several periodicals including Communications of the ACM (the ''Practical Programmer'' column) and IEEE Software (''The Loyal Opposition''). He was for 15 years a Lecturer for the ACM, and was named a Fellow of the ACM in 1998. He received an honorary Ph.D. from Linkoping University in Sweden in 1995. He describes himself by saying ''my head is in the academic area of computing, but my heart is in its practice.'' Paul Glen Paul Glen is Principal of C2 Consulting and the editor of GeekLeaders.com, as well as the author of "Leading Geeks: How to Manage and Lead People Who Deliver Technology". Tandy Gold Tandy Gold is the author of "Outsourcing Software Applications Offshore: Making It Work", which is based upon her successful experience as Sr. Vice President, Offshore Program Office Executive, at FleetBoston Financial. One of six individuals who founded the IBM Global Services Business Intelligence / Data Warehouse practice, Ms. Gold frequently advises C-level managers on maximizing IT value. Ms. Gold has established a successful track record of leading large, complex organizational change initiatives that maximize the strategic alignment of IT and return on the overall IT investment. Robin Goldsmith Robin Goldsmith is President of Go Pro Management, Inc and works work directly with training professionals in business engineering, requirements analysis, software acquisition, project management, quality and testing. Robin is the author of the Artech House book, "Discovering REAL Business Requirements for Software Project Success," and numerous articles in prominent periodicals, and is a frequent featured speaker at leading professional conferences. Ellen Gottesdiener Ellen Gottesdiener is principal consultant and founder of EBG Consulting, Inc. Ellen has authored two books and numerous articles and has contributed chapters to several books. Ellen is a frequent speaker and adviser for numerous national conferences and local technical user groups. Ellen is a Certified Professional Facilitator (CPF) and has extensive experience as a professional workshop facilitator, focusing on helping projects start smart through facilitated workshops. She has designed and facilitated a wide variety of collaborative workshops including: project chartering, product vision and scoping, product roadmap, requirements development, iteration and release planning, and product architecture workshops. Ellen is a Certified Scrum Master (CSM), an agile coach, and agile trainer with a passion about agile requirements. She works with large, complex products and helps teams elicit just enough requirements to achieve iteration and product goals. She is an internationally recognized expert on project and process improvement and has conducted many project, team, and iteration retrospectives. Ellen is an expert reviewer of the International Institute of Business Analysis (IIBA) Business Analysis Body of Knowledge® (BABOK®) and a member of the Endorsed Education Provider committee. Ellen develops all the training materials used by EBG Consulting. Since 1991, Ellen has provided a broad range of services to EBG clients, including training, workshop facilitation, consulting, and mentoring. Before founding EBG, Ellen spent 13 years as a manager, team leader, developer, and trainer with a major insurance and financial services organization. Payson Hall Payson Hall is a consulting project manager and founding member of Catalysis Group, Inc. Trained as a software engineer, Payson has performed and consulted on a variety of hardware and software systems integration projects in both the public and private sectors throughout North America and Europe during his 25-year professional career. His consulting clients have included the State of California, Hewlett Packard, Motorola, IBM, Agilent, Citibank, the State of New York, the Defense Communications Agency, and a number of smaller public and private sector organizations. He is a valued member of many project consulting and project review teams because of his combination of IT project management experience, problem solving skill and communication ability. He has taught project management seminars attended by over 5000 people during the past 15 years. He is a popular conference speaker on topics of systems integration, project management, and risk management and has published over 60 project management articles in publications as diverse as PM Network, Computerworld, The Cutter IT Journal, and the Journal of the Institute of Chartered Financial Analysts of India. Mike Harris is President of the David Consulting Group (DCG). He has 23 years of varied management experience in the computing field including periods in R&D, development, production, business and academia. Before purchasing DCG, Mr. Harris was a key executive at Fidelity where he led two distinct groups within Leveraged Products Development (LPD): Channels Development and Operations Services. Prior to Fidelity, Mr. Harris was President of the Banking Solutions Division at Sanchez. Mr. Harris earned a Bachelor of Science degree in electronic engineering from the University of Southampton, England, and a Master of Science degree in computer-aided engineering from Coventry University, England. David Herron is a Founder of The David Consulting Group. Mr. Herron is an authority in areas such as Functional Measurement and Software Process Improvement. He has over 25 years of experience in software development. During the past ten years he has served as a consultant to Fortune 1000 companies in the areas of software metrics, software process improvement and applications outsourcing management. He is an acknowledged authority in the measurement and estimation of software productivity and quality, specializing in the determination of software project size, effort and cost. His engagements have supported clients on the use of metrics to monitor the impact of IT on the business, on the advancement of IT organizations to higher levels on the Software Engineering Institute's Capability Maturity Model and on the governance of offshore outsourcing arrangements. Mr. Herron is also the author, along with David Garmus, of Function Point Analysis: Measurement Practices for Successful Software Projects. Joe Hessmiller Joe Hessmiller is the Director of CAI Texas. His career includes over twenty-five years of IT experience as a Systems Analyst, Software Developer, Educator, Project Manager, and Process Improvement Consultant. Over the years Mr. Hessmiller has worked with information technology clients in banking, insurance, telecommunications, manufacturing, logistics and state government. Twenty of those years were spent with Computer Aid, Inc. (CAI). At CAI, Mr. Hessmiller works with clients to help them achieve significant quantifiable improvements in resource productivity levels and customer service effectiveness through knowledge management and process improvement practices. Mr. Hessmiller is a member of the American Society for Quality and the IEEE (Software Section). Gerard Hill Gerard Hill is Principal of the Hill Consulting Group, and the author of The Complete Project Management Office Handbook, Second Edition (714pp, August 2007, Auerbach Publications). Mr. Hill is the architect of the ProjectPRISM™ Methodology for Project Management, an innovative, matrix-based approach to successful project management. His specialty is enabling businesses to gain and sustain a competitive edge through development and implementation of total-practice management solutions. He has achieved results through assessment of clients' current practice capabilities and facilitation of business-strategy-based planning to enhance those capabilities. He has provided tried and tested solutions to international clients, and he has worked extensively with Fortune 100 executives and managers at all levels to design and deploy targeted project management processes, practices, and solutions. Peter Hill has been in the Information Services industry for more than thirty five years and has acquired a broad range of experience covering a number of industries including manufacturing, distribution, freight and aviation. He has been a speaker at conferences in Australia, New Zealand, Finland, UK, Spain, China, and Malaysia and is currently functioning as Executive Director for the International Software Benchmarking Standards Group (ISBSG). Peter has compiled and edited five books for the ISBSG. He runs courses on Project Management, with an emphasis on software acquisition projects and on the practical use of software metrics. He is also a Director of Software Engineering Australia, Resonate Solutions Pty Ltd, and a Fellow of the Australian Computer Society. He is a past Chairman and Secretary of the Victorian branch of the Australian Computer Society. Dr. Bernd Hindel, born in 1960, studied computer science in Erlangen-Nuremberg and Green Bay (USA). After his doctorate at the University of Erlangen-Nuremberg in 1991, he worked for the Central Research and Development Department of Siemens in Erlangen. From 1995 to 2000 he was Managing Director of a SME Software Company. He has been the Chief Executive Officer of method park Software AG since 2001 (www.methodpark.de). Under his leadership method park has received several prizes: TOP JOB 2004 (innovative human resource management), IHK Founders Price 2005, and Bavaria's Best 50 (fastest growing companies). In addition, Dr. Hindel is a Lecturer for Software Engineering at the University of Erlangen and the Automotive University of Volkswagen, Wolfsburg. Dr. Hindel is also the founder of the ASQF e.V. (Association for Software Quality and Training www.ASQF.de). He was President of the ASQF from 1996 to 2007 and founder of iNTACS e.V. (international Assessor Certification Scheme for SPICE Assessors www.iNTACS.info). He was President of iNTACS from 2003 to 2005 and is currently a member of the advisory board of iNTACS. As a member of DIN Institute, Dr. Hindel is the chairman for Software and System-Engineering Standards and the head of delegation representing Germany at ISO/IEC JTC1 SC7. Since 2003 he has been the German representative at the ISO Working Group 10 which is responsible for the definition of SPICE. Dr. Hindel publishes numerous papers and books on software engineering. Dave Howard Dave Howard is the national business technology manager for Toyota Financial Services and the author of "ITIL Release Management: A Hands on Guide". . Watts S. Humphrey founded the Software Process Program of the Software Engineering Institute (SEI) at Carnegie Mellon University. He is a Fellow of the Institute and is a research scientist on its staff. From 1959 to 1986 he was associated with IBM Corporation where he was director of programming. His publications include numerous technical papers and nine books. His three most recent books are TSP: Coaching Development Teams (2006), TSP: Leading a Development Team (2005), and PSP: A Self-Improvement Process for Software Engineers (2005). Mr. Humphrey holds five U.S. Patents. In 1991 he served on the Board of Examiners for the Malcolm Baldrige Board of Examiners National Quality Award. He holds a bachelor's degree in physics from the University of Chicago, a master's degree in physics from the Illinois Institute of Technology, and a master's degree in business administration from the University of Chicago. David Hussman David Hussman leads DevJam, a Minneapolis based company composed of agile collaborators working in the North America, Europe, Africa, and Asia. As mentors and practitioners, DevJam focuses on using agile methods to help people and companies improve their software production skills. DevJam provides seasoned leaders that strive to pragmatically match technology, people, and processes to create better and cooler products. Along with coaching and presenting / leading workshops / tutorials at a variety of conferences, David is the author of "Cutting an Agile Groove" and has contributed to several books ("Managing Agile Projects" and "Agile in the Large") as well as creating curriculum for The University of Minnesota and Capella University. Hans Jonasson Hans Jonasson, PMP founder of JTC Unlimited, has over 25 years of experience in the areas of project management, business analysis and professional development training. Hans started his career with Volvo LTD in Gothenburg, Sweden, in 1980 as a systems analyst/programmer. In 1984 he moved to United States to work on new development projects for EDS and General Motors. He has managed all aspects of software development projects varying from $100,000 to $10 Million for the automotive industry. He has been a Project Management Professional (PMP®) and member of the Project Management Institute (PMI®) since 1996 and has been presenting his seminars at PMI® Global Congresses and SeminarsWorld events in North American and Europe for the last eight years. Hans is also a Certified Business Analysis Professional (CBAP™). He is a member of the Great Lakes Chapter of PMI® and the International Institute of Business Analysis (IIBA™). He has recently authored a book titled 'Determining Project Requirements' which was published in October, 2007. Capers Jones is Chief Scientist Emeritus of Software Productivity Research (SPR). Mr. Jones is the designer of several software cost and software quality estimation tools including SPQR/20™, the first commercial software estimating tool to use function points as the basis for sizing software source code, specifications and user documents. He is also an international consultant on software management topics, a speaker, a seminar leader, and an author. As an author, Mr. Jones has written 12 books including his best seller Applied Software Measurement: Assuring Productivity and Quality. His most recent book is Estimating Software Costs published by McGraw-Hill Osbourne Media in 2007. For a more extensive biography of Mr. Jones, please see http://www.unt.edu/isrc/Faculty/bios/JonesBio.pdf. Nicolai Josuttis Nicolai Josuttis is an independent system architect, technical manager, author, and consultant. He designs mid-sized and large software systems for the telecommunication, traffic, finance, and manufacturing industries.He is well known both in the SOA and C++ Community and to attendees at various conferences. He not only speaks and writes with authority (being the author of 'SOA in Practice', 'The C++ Standard Library' and 'C++ Templates') but is also an innovative presenter. With his partner, Jutta Eckstein, he founded IT-communication.com; two world-wide leading contractors, who care for bringing large distributed mission-critical projects into operation. Dr. Stephen Kan Dr.Stephen H. Kan is a Senior Technical Staff Member (STSM) and a technical manager in programming at IBM in Rochester, Minnesota. He is responsible for the Quality Management Process in software development for IBM's eServer iSeries covering all aspects of software quality - software quality goal setting, supplier software quality requirements, software quality plans, in-process software metrics and quality assessments, software reliability projections, field software quality tracking, and software customer satisfaction. Dr. Kan is the author of the book Metrics and Models in Software Quality Engineering, numerous technical reports, and articles and chapters in professional journals. He has participated in and led many software project and software process assessments over the past 15 years. He established the Capability Maturity Model (CMM) strategy for the iSeries software organization and led the software process improvement effort with a core team, achieving Capability Maturity Model (CMM) Level 5 assessment in 2004. Dr. Kan has been a faculty member of the University of Minnesota's Master of Science in Software Engineering (MSSE) program since 1998. Leon Kappelman Dr. Leon Kappelman is a research scientist, teacher, author, speaker, and consultant whose research, publications, and presentations in software project management, enterprise architecture, and technology management have received world-wide recognition. He is Director Emeritus of the Information Systems Research Center and a Professor of Information Systems in the College of Business at the University of North Texas, where he is also a Fellow of the Texas Center for Digital Knowledge. His professional expertise includes software project management; technology-related legal and ethical issues including intellectual property; continuity of operations; performance measurement; system development and maintenance; enterprise architecture and strategy; and high-tech and public policy matters like privacy, security, and software quality. He currently serves as chair of the Society for information Management's Enterprise Architecture Working Group and contributed to and edited the SIM Guide to Enterprise Architecture (CRC Press, 2010). Naomi Karten Naomi Karten (www.nkarten.com) is a prolific speaker and writer who has delivered seminars and keynotes to more than 100,000 people internationally to help them improve customer satisfaction, strengthen teamwork, and manage change. She is well-known for her ability to present serious material with a light and lively touch. Naomi's books, Managing Expectations and Communication Gaps and How to Close Them, provide proven strategies for successfully carrying out projects, implementing change, delivering superior service, and building strong relationships. Her ebooks include Changing How You Communicate During Change and How to Survive, Excel and Advance as an Introvert. She has also published more than 300 articles. Chuck Keeler Chuck Keeler is Senior Consultant, Engagement Advisory Group, where he oversees several outsourcing engagements as the delivery manager for infrastructure and application services. Chuck also participates in the direction, management, and support of CAI's risk management solution and customer consulting in the area of project risk management. Chuck has over twenty-five (25) years of infrastructure, Help Desk, project management, and application support. He has led and managed large and small application services and technical delivery engagements. He was responsible for running a 100-person delivery organization that performed infrastructure, Help Desk, and desktop support for multiple client engagements. John Keith John Keith former CIO of Unilever North America IT, worked 31 years for Unilever United States and its predecessor company, Bestfoods. While at Unilever, he held many senior leadership roles in finance and information technology, including VP Finance for Bestfoods North American Retail and VP Information Technology for Unilever in North America. John recently led the Project Vital initiative at Unilever which was one of the company's largest and most strategic business transformation projects. IT delivered savings to the business from both a cost reduction and efficiency perspective. John is a Certified Public Accountant licensed in the State of New Jersey. He received a BS in Finance and History from Monmouth University in 1971. TopDr. Barbara Kitchenham is Professor of Quantitative Software Engineering at Keele University in the UK; she is also a Senior Principal Research at National ICT Australia. She has worked in software engineering for nearly 30 years both in industry and academia. Her main research interest is software metrics and its application to project management, quality control, risk management and evaluation of software technologies. She is particularly interested in the limitations of technology and the practical problems associated with applying measurement technologies and experimental methods to software engineering. She is a Chartered Mathematician and Fellow of the Institute of Mathematics and Its Applications. She is also a Fellow of the Royal Statistical Society. Herb Krasner is a senior faculty member at the University of Texas at Austin, and the Director of the Software Engineering Industry Affiliates Program. He is also a successful software excellence consultant. His personal mission, spanning several decades, has been to enable the development of superior software, and to stamp out poor quality software, wherever found. He is best known for his leading edge work on modeling the costs of software quality, reporting the ROI data for software process improvement, coaching organizational software process improvement programs and reporting the results from his empirical studies of professional programmers. He has published over 55 papers, articles and book sections, has spoken at many professional conferences and meetings, and is active in professional organizations and societies. His current research interest areas include empirical studies of software engineering, the human factors of software engineering (e.g. teamwork models), agile software development methods, software design paradigms, software engineering process improvement, and software engineering best practices. Phillip LaPlante Dr. Phil Laplante is Professor of Software Engineering at Penn State's Great Valley Graduate Professional Center. In addition to his academic career, Dr. Laplante spent several years as a software engineer and project manager working on avionics (including the Space Shuttle), CAD, and software test systems. He has authored or edited 25 books and has published more than 150 papers. Bob Lawhorn Bob Lawhorn has over 40 years of experience in software development, software measurement, and software project estimation. He spent his first twenty years at Bethlehem Steel working on applications related to steel, mining, and ship building and his next twenty years at CAI, where he is credited with the invention of CAI's application development methodologies and fixed price estimating matrices. Bob is currently CTO of CAI where he spends most of time consulting with companies and government agencies on how to implement application development best practices within their own organizations. James Lawler Jim Lawler is Associate Professor of Information Systems at the Seidenberg School of Computer Science and Information Systems of Pace University in New York City where he an instructor in service-oriented architecture (SOA) strategy. Dr. Lawler is the principal author of Service-Oriented Architecture: SOA Strategy, Methodology, and Technology, published recently by the Taylor & Francis Group. Jim is a presenter of numerous practitioner papers on SOA in the academic press. Beth Layman is a successful process improvement consultant, facilitator, teacher, and coach with over 25 years of experience in the high tech sector. She is a recognized authority on measurement, a published author, and a popular speaker. Her experience encompasses a wide range of commercial, government, aerospace, and product software organizations. Beth is an SEI Authorized CMMI® Lead Appraiser and is co-author of Practical Software Measurement: Objective Information for Decision Makers. She has experience with Malcolm Baldrige, TQM, CMMI, ISO, Six Sigma, PMBOK, and ITIL but believes in careful and practical application of all models in the "real world". Dr. Mikael Lindvall Dr. Mikael Lindvall has been a full-time Scientist at Fraunhofer Center for Experimental Software Engineering Maryland (FC-MD) in College Park for more than nine years and is one of three division directors. FC-MD is an applied research and tech transfer organization affiliated with the University of Maryland. FC-MD specializes in best practices for Software Engineering. Lindvall has led the development Fraunhofer's Software Architecture Visualization and Evaluation (SAVE) tool, which has been applied to various systems, for example to APL's Common Ground System. He received his PhD in Computer Science from Linköpings University, Sweden, in 1997. Tim Lister is a principal of the Atlantic Systems Guild, Inc. He is presently involved in assisting organizations with IT risk management and in tailoring methodologies and selecting tools for software development groups to increase project productivity and product reliability. He is also pursuing work on metrics for making the efforts of software projects more predictable. Mr. Lister is the co-author of Peopleware: Productive Projects and Teams as well as Waltzing with Bears: Managing Risk on Software Projects. Tom Love is the Co-Founder and CEO of ShouldersCorp. Prior to founding ShouldersCorp, he was CEO of WorldStreet Corporation, Managing Director of Morgan Stanley and Vice President of IBM Consulting Group (now Global Services). In 1983 he co-founded Stepstone Corporation, the first Object Oriented software products company (Objective-C; Software-ICs). Tom has contributed significantly to the commercial evolution of the software industry. Before becoming an entrepreneur, Tom Love held technical and director-level positions with General Electric, ITT and Schlumberger. Tom is the author or co-author of over 60 journal articles, book chapters and technical reports, as well as the author of Object Lessons: Lessons Learned from Commercial Object-Oriented Application Development, published by Cambridge University Press. Tom Love has a Ph.D. in Cognitive Science from the University of Washington where he studied the characteristics of successful computer programmers. He received his BS in psychology and mathematics from the University of Alabama. Michael Mah is a Senior Consultant with Cutter Consortium's Business Technology Trends & Impacts, Measurement and Benchmarking, Agile Software Development & Project Management, and Sourcing & Vendor Relationships Practices. He is also owner/partner at QSM Associates Inc. Mr. Mah is a recognized expert on practical applications of software metrics, project estimation/control, and IT productivity benchmarking. Over the past 10 years, he has published numerous articles on these and other management opics. His recent work merges concepts in software measurement and benchmarking with negotiation and dispute resolution techniques for IToutsourcing and relationship management. Steve McConnell is CEO and chief software engineer at Construx Software, where he oversees software engineering practices, teaches classes, and writes books and articles. Steve is the author of the computing industry classics Code Complete and Rapid Development, both winners of Software Development magazine's Jolt award for outstanding software development books. He is also the author of Software Project Survival Guide and numerous technical articles. Steve was editor-in-chief of IEEE Software magazine from 1998 to 2002. His newest book is Software Estimation: Demystifying the Black Art. Joseph H. McMakin formed the consulting company ITMC, LLC in October 2003, following his retirement from Air Products and Chemicals, Inc. ITMC specializes in improving IT management practices. McMakin joined Air Products and Chemicals, Inc. in 1975 after various manufacturing, engineering and sales assignments with DuPont, Stauffer Chemical Co., and IBM. He was named director of technology for Air Products' plastics division in 1979, and subsequently held the positions of director of marketing for the industrial chemicals division and business area manager for alkyl and specialty amines. In 1988, McMakin was named general manager of business development (M&A) for the chemicals group. He was appointed general manager of performance chemicals in 1990 and vice president and general manager of the polyurethane and performance chemicals division in 1994. In July 1996, he assumed the position of CIO for the company and was appointed to the internal management committee of the company. During his tenure as CIO, Air Products rose to a top 30 position in E-business rankings, and won the Gartner award in 2001 for continuous improvement. With a staff of approximately 1000 professionals and global operations extending to over 30 countries, McMakin formulated and directed significant changes in infrastructure and application approaches, as well as in IT governance throughout the enterprise. In 2002, McMakin was awarded the Gartner CIO Choice Award for Excellence in Information Technology. Arlene Minkiewicz Arlene F. Minkiewicz is the Chief Scientist at PRICE Systems L.L.C. In this role, she leads the cost research activity for the entire suite of cost estimating products that PRICE develops and maintains. Minkiewicz has over 15 years of experience with PRICE, designing and implementing cost models. She is currently a member of Consortium for Advanced Manufacturing-International (CAM-I) working group, setting the standards for Activity-Based Budgeting(ABB). Arlene earned a BS in Electrical Engineering from Lehigh University and an MS in Computer Science from Drexel University. Stephen Moore Stephen Moore is Managing Director of CAI Asia Pacific. Based in Sydney, Stephen is a respected Industry executive with over 25 years Information Technology and business management experience. He is a proven performer in leading teams that deliver outstanding and sustainable performance and has led a number of succesful start-ups and turarounds. Stephen's leadership experience spans software, consulting, solutions delivery and managed services organisations. He has led sales and marketing, professional services and operations management functions and also has a strong working knowledge of many Asia- Pacific business markets and key industry verticals. Pam Morris has over 20 years experience in software development and since 1989 has specialised in the area of software measurement and process improvement. Pam is currently the Managing Director of Total Metrics, which she founded in 1994 in response to the great need in the software industry for better management and control of development processes. Pam is past president of the Australian Software Metrics Association (ASMA) where she currently holds a position on both the Executive and Benchmarking Database Special Interest groups. She also represents Standards Australia as the international project editor of the ISO standard 14143-1 and 2 for Functional Size Measurement. Pam plays an active role internationally in the development of measurement standards and was a member of the International Function Point User Group (IFPUG) Counting Practices Committee in the USA from 1993 to 2000. In 2006 Pam was awarded the Australian ITP Lifetime Achievement Award for her services to the IT Industry. Clay Nickels Clay Nickels has twenty years of experience in the Information Technology industry and specializes in the management, definition, and implementation of application support processes. He has managed development and maintenance activities associated with the support of business applications in the health insurance, manufacturing, and the student loan sectors. Mr. Nickels' consulting engagements have included numerous clients in the health insurance, government, banking, and retail industries. Mr. Nickels has significant experience in assessing, evaluating, and enhancing enterprise-wide Information Technology management processes. He is a principal developer of Computer Aid's Managed Maintenance Process and Consulting Practice and is currently involved in evaluating the ISO-20000 compliance of Computer Aid's Managed Maintenance practices. Pat O'Toole is the Principal Consultant at Process Assessment, Consulting & Training (PACT) where he provides a full range of services to his process improvement clients. Pat is one of the most active CMMI lead appraisers, and has led appraisals spanning all maturity levels, including one of the largest and most complex CMM Level 5 assessment conducted to date. He is an SEI authorized instructor for the "Intro to CMMI" course who has taught this course more than 40 times in 6 countries. Pat is a Visiting Scientist at the SEI, and teaches the "Intermediate Concepts of CMMI" course on their behalf. James Persse James R. Persse is quality consultant specializing in CMMI, ITIL, ISO 9001:2000, and SOX/CobIT. He holds a PhD in Information technology Management and has 19 years' experience in the fields of systems design, compliance management, and process improvement. Dr. Persse is an SEI-authorized CMMI Instructor. He is also a certified Six Sigma professional. His practice specializes in helping design, technology, and IT shops select, shape, and implement process improvement programs in the fields of project management, systems engineering and software engineering. He is the author of: Achieving Level 2: Project Management Success with 7 CMMI Process Areas; Process Improvement Essentials: CMMI, Six Sigma, ISO 9001; and Implementing the Capability Maturity Model. Nathan Petschenik Nathan Petschenik is Chief Consultant for STS, an IT consulting firm specializing in all aspects of software testing and quality assurance. He leads many of the company's engagements. His broad and deep technical and management consulting background has helped clients in all of STS's business segments: telecommunications, life sciences, financial services, and government. Nathan's career in System Testing leadership has also included significant experience as a software developer, software development manager, systems engineering director, product manager, and project manager. He is an expert in Independent Verification and Validation (IV&V) methodologies. Nathan is a recognized industry thought leader, speaks at many industry conferences often as a keynote. He is quoted in the press, and has published numerous papers. Nathan's paper "Practical Priorities in System Testing", first published in IEEE Software in 1985 is now considered a landmark paper in the transition of software testing from Art to Science. His book "System Testing with an Attitude" was published by Dorset House in 2005 and has received uniformly excellent reviews and praise. Prior to STS Consulting, he held senior positions in Bell Labs, Bellcore and Telcordia including national and led international consulting assignments in a wide spectrum if industries. Nathan holds a Master of Science from Stevens Institute of Technology and has been certified as a Function Point Specialist. Joseph Phillips Joseph Phillips, PgMP, PMP, Project+, is a leader in the project management discipline. He has written several books including: Project Management Professional Study Guide, IT Project Management: On Track From Start to Finish, Software Project Management for Dummies, All-in-One Certified Associate in Project Management Book, All-in-One CAPM/PMP Book, All-in-One Program Management Professional Book. Phillips is the Director of Education for Project Seminars, Inc., a project management training company based in Indianapolis. He has led seminars, courses, and conferences for the Project Management Institute, Indiana University, Vincennes University, Ball State University, the US Navy, Fortune 50 companies and organizations throughout Europe. Neil Potter Neil Potter has been working in software design, engineering and process management since 1985. In 1988 Neil was an SEPG manager in a TI software development group, spanning USA, India and England. He has a B.Sc. in Computer Science from the University of Essex in England and Six Sigma Greenbelt certification from the University of Michigan. Louis Poulin Louis Poulin is Chief Technology Officer of GRafP Technologies Inc. where he has been involved in assessing the capability of software development organizations and in developing risk management solutions applicable to the field of information technology. He is SCAMPI Lead Appraiser authorized by the SEI and has led 40 SEI-authorized appraisals, including 8 maturity level 4/5 appraisals. He holds a Bachelor degree in Engineering Physics, a certificate in Naval Engineering and a Master's degree in Electrical Engineering. He has 25+ years experience in the military, industrial and public sectors where he held various management positions. Mr. Poulin has extensive project management experience in fields encompassing software engineering, air navigation, explosives and weapons detection, and embedded command and control systems. As a technical manager, he was involved in the software development of military helicopter mission systems and shipborne anti-submarine warfare systems as part of major defense procurement programs. He is the author of "Reducing Risk with Software Process Improvement" published by Auerbach Publications summarizing observations made in North America, South America and Europe, over a period of 10 years, on risks and problems encountered by organizations involved in developing Information Technology solutions, and on the approaches to implement in order to improve their productivity and competitiveness. Prior to his active involvement in software engineering, Mr. Poulin served in the Canadian Navy as a Combat Systems Engineering Officer. He is a Senior Member of IEEE and a Fellow of the Engineering Institute of Canada. Carl Pritchard Carl Pritchard is the principal and founder of Pritchard Management Associates (PMA). He is a recognized lecturer, author, researcher, and instructor. He is the lead chapter author for risk management in the 4th Edition of the Guide to the Project Management Body of Knowledge, the ANSI standard for project management. His work as an instructor has taken him around the world, training with some of the leading international training organizations, as well as for private clients and the Project Management Institute®. He has presented at each of the last 13 North American Project Management Institute Symposia and Congresses. He is the U.S. Correspondent for the U.K. project management journal, Project Manager Today. Jill Pritchet Jill Pritchet is a British Computer Society, Chartered IT Professional with over 20 years experience in the Software Industry. She is currently an independent consultant and associate of Software Measurement Services Ltd. specialising in a range of consultancy and training services covering all aspects of Change Management, Software Process Improvement, Quality Management and IT Service Management. Jill has a wealth of experience putting theory into practice and has a special interest in cultural change within a wide variety of organisations including; SME's, Government Institutions, Software Companies and In-house IT Departments in different business sectors. Jill has presented case studies at several European Conferences ensuring that others learn from her experiences. Lawrence (Larry) Putnam is a renowned authority on software estimation and measurement. Larry was the first recipient of "Freiman" award for sustained superior performance in parametric estimation covering a ten-year period. He is the founder and has been President of Quantitative Software Management Inc. since 1978. Before establishing QSM, Larry had over 26 years of experience in software and hardware resource planning, estimating and allocation. Over the past 20 years, Larry has conducted extensive research into software cost estimating techniques using operations research modelling techniques to determine significant cost, schedule and reliability drivers. He has extensive experience in data collection and analysis techniques. Besides publishing over 30 papers on the subject of software estimation and measurement, Mr. Putnam has authored/co-authored many books, including Five Core Metrics: The Intelligence Behind Successful Software Management David Rasmussen David N. Rasmussen is president and founder of Stratner Company LLC. Stratner is focused on helping clients improve their strategic business practices. The company's portfolio of services includes strategic consulting, executive coaching, training and education. Repetitive Innovation, a Stratner business practice, is focused on achieving improved quality of repetitive work. Mr. Rasmussen is an adjunct professor of business at Northeastern University and a lecturer in the Whittemore School of Business at the University of New Hampshire. Arnab Ray Arnab Ray is a research scientist at Fraunhofer Center for Experimental Software Engineering at the University of Maryland, College Park where he conducts and manages research projects related to model-based development. He has worked on a number of automotive and medical projects and possesses extensive experience in model-based technologies and verification strategies. He is a PhD from State University of New York at Stonybrook, 2004 and has authored several peer-reviewed publications on modeling semantics and model verification. Donald Reifer Don Reifer is an internationally-recognized software consultant. During his over 38 years in the software field, he has served as a consultant, built businesses, managed major projects, led recovery teams, served on red and greybeard teams, prepared proposals and served in executive positions in both industry and government. He has also served as a Visiting Associate at the Center for Systems and Software Engineering at the University of Southern California.Don has published more than one hundred papers and seven books. His many awards include the AIAA Software Engineering Award, the Frieman Award and the Secretary of Defense's Medal for Outstanding Public Service. Riley Rice Riley Rice is an Associate at Booz Allen Hamilton, in the Washington, DC area. He obtained his MS in Computer Science from Arizona State University in 1986, and then worked at Bell Labs in the area of Artificial Intelligence and Computer Security, publishing in the field of Computer Security. He then moved into Software Engineering Process and Measurement Analysis, applying heuristic techniques to prediction and measurement. Mr. Rice has spent over 22 years in this specialization, at AG Communication Systems, Lexis-Nexis, Sybase, Sun Microsystems, California State University and Booz Allen. Before this technical career, Mr. Rice was an instructor and public speaker, having earned a BA in Psychology and advanced training in cross-cultural communication. Linda Rising Linda Rising is an independent software consultant with a background in Mathematics and a Ph.D. in object-based design metrics. A proponent of patterns and their application in the workplace, Linda and Mary Lynn Manns are the authors of Fearless Change: Patterns for Introducing New Ideas, and editor of Design Patterns in Communications Software, The Pattern Almanac 2000, and The Patterns Handbook. Dr. Tony Rollo Dr Anthony (Tony) Rollo has worked and taught in the field of software engineering since 1973, and is currently a non-executive Director of SMS. He is an expert in estimation & cost modeling with extensive experience of all three ISO-standard Functional Size Measurement methods. Tony is a contributor to the COSMIC Metrics Practices Committee, and is a Certified Function Point Specialist in both IFPUG and Mk II Function Point Analysis. He has a strong background in structured programming, analysis and design, both from the practical and academic viewpoints. Tony is a specialist in Performance Benchmarking and Lead Author of the International Software Benchmarking Standards Group's Standard Benchmarking Process. He is also a member of the SEI's Performance Benchmarking Consortium. Tony has extensive experience in the practical implementation of Process Improvement and Software Measurement. He has performed process assessments based on the SEI's Capability Maturity Model and provided support to organisations re-engineering their software development processes. He has conducted supplier capability assessments against the CMMI® and elements of P-CMM. Tony has presented introductions to the CMMI in both Russia and the USA, and has been invited to speak at the Chinese Software Process Improvement Conference (SPIN) in Beijing, China, during 2008. Dr. Waseem Roshen Dr. Waseem Roshen has a Ph.D. from The Ohio State University and has over 18 years of practical experience in the Information Technology (IT) field. Currently Dr. Roshen works as a senior IT Architect in the Enterprise Architecture and Technology Center of Excellence at IBM Corporation. Previously Dr. Roshen has worked at GE Global Research Center, ITT Technical Center, GIK Institute of Science and Technology, The Ohio State University, and The University of Virginia. Dr. Roshen has over 60 publications and 29 patents. Dr. Roshen is a member of IEEE and IEEE Computer Society. Johanna Rothman Johanna Rothman consults, speaks, and writes on managing high-technology product development. As a consultant, she has assisted managers, teams, and organizations become more effective by applying her pragmatic approaches to the issues of project management, risk management, and people management. She's helped Engineering organizations, IT organizations, and startups hire technical people, manage projects, and release successful products faster. Her action-based assessment reports have helped managers and teams improve their projects, products, and financial results. She is a sought-after speaker and teacher in the areas of project management, people management, and problem-solving. Johanna is the author of the recently-published Manage It! Your Guide to Modern Pragmatic Project Management. She is also the coauthor of popular and pragmatic Behind Closed Doors, Secrets of Great Management, and the author of the highly acclaimed Hiring the Best Knowledge Workers, Techies & Nerds: The Secrets and Science of Hiring Technical People. Johanna is a host and session leader at the Amplifying Your Effectiveness (AYE) conference. Dr. Jeanne W. Ross is Principal Research Scientist at the MIT Center for Information Systems Research. Her research focuses on the management of the IT unit, particularly on the management of the IT infrastructure and on changes in management demanded by new technologies and new organizational forms. Much of her work involves development of case studies that describe the human, technology, and IS-business relationship resources of firms that have successfully implemented technology-based changes. Her current research focuses on the management of technology infrastructures that enable organizational transformations and on the discussion of IT value between IT and business management. Dr. Ross is the author, along with Peter Weill, of IT Governance: How Top Performers Manage IT Decision Rights for Superior Results Dr. Howard A. Rubin is a Gartner Senior Advisor and Professor Emeritus of Computer Science at Hunter College of the City University of New York. He is also a former Board member and Executive Vice President of META Group. After years of experience and research, Dr. Rubin has managed to collect and organize data into what may well be the world's largest information technology benchmarking and trend tracking IT and business database. The database draws on data gathered through a network of more than 30,000 professionals across 10,000 companies and 50 countries. Guenther Ruhe Guenther Ruhe is a Professor and has an Industrial Research Chair on Software Engineering at the University of Calgary. Dr. Ruhe was formerly the deputy director of the Fraunhofer Institute of Experimental Software Engineering, one of the world's leading Software Engineering institutes. His emphasis in research is on methods, tools and techniques for decision support in product release planning, project portfolio planning and resource management. Over the last 20 years, he has conducted a variety of industrial collaborations such as with Siemens, Daimler Benz, Allianz, Schlumberger, Chartwell Technology, and City of Calgary. He is also the founder and CEO of a University spin-off company called Expert Decisions Inc. Grant Rule is a founder of Software Measurement Services Ltd, specialising in project and process appraisal, performance measurement, estimating, benchmarking and continuous improvement. Grant has some 34 years experience in IT. He is a recognised authority in using quantitative methods to continuously improve the quality of the software process and its products. Grant worked with Ken Dymond to introduce the Software Engineering Institute's 'Capability Maturity Model' into the UK, and helped bring to Europe the first public 'Introduction to the CMMI®' training. He has contributed to structured methods and to ISO standards, and helped improve the inter-counter consistency of counting practices for IFPUG and MkII Function Point Analysis. Janet Russac Janet Russac has over 25 years of experience as a programmer, analyst and measurement specialist in software application development and maintenance. She recently started her own company, Software Measurement Expertise, Inc. (SME). She has worked for The David Consulting Group, Software Productivity Research, IBM Global Services and Prudential Insurance as a lead function point analyst, software measurement specialist and function point instructor. She has implemented software development measurement programs and used various software development metrics, including function points, to recommend business decisions and identify best practices and process improvements in client organizations. James Ryan James Ryan is the Director of the CAI Consulring Practice in Wilmington, DE. His expertise is in business and technology transformation, process reengineering, performance management, and customer relationship management. Mr. Ryan has over forty years of experience in the information management industry helping clients redesign more effective businesses that result in the growth of profitable revenue streams as well as lower cost structures. He has worked with a wide variety of clients. He has worked in a variety of industries with a wide variety of clients including distribution, healthcare, manufacturing, development engineering, utilities, finance services and insurance. Prior to his position at CAI, Mr. Ryan had been a senior management consultant with the IBM Consulting Group. During his career with IBM, Mr. Ryan had held a variety of technical marketing, and general management positions. His field assignments have given Mr. Ryan broad experiences in the diverse problems associated with Information systems across a wide range of businesses. His information technology assignments included CIO and general management responsibilities for the operation of a large IBM Information Technology center. He was instrumental in the implementation of redesigned process and metrics that significantly improved the quality and efficiency of the center. Anthony (Tony) Salvaggio is CEO and President of Computer Aid (CAI), an international IT outsourcing firm currently managing active engagements with over one hundred Fortune 1000 companies and government agencies around the world. CAI employs over 2000 associates across the United States, Europe, and Asia. Mr. Salvaggio founded CAI in 1981. Prior to founding CAI, Mr. Salvaggio spent 22 years at IBM. Mr. Salvaggio has a B.S. degree in Electrical Engineering from Pennsylvania State University. In 2003, Mr. Salvaggio was a recipient of Ernst & Young's "Entrepreneur of the Year" award. In 2005, CAI founded the IT Metrics and Productivity Institute. Dr. Hans Sassenburg received a Master of Science degree in electrical engineering from the Eindhoven University of Technology (Netherlands) in 1986 and a PhD degree in economics from the University of Groningen (Netherlands) in 2006. He worked as an independent consultant until 1996, when he co-founded a consulting and training firm. In 2001 he moved to Switzerland, where he founded the new consulting firm SE-CURE AG. In addition, he has been a visiting scientist at the Software Engineering Institute since January of 2005. In 2006 he co-founded the joint venture Software Improvement Group AG, offering a portfolio to create management transparency with respect to the quality of software applications. The Software Improvement Group supports its services and products with automated source code analysis. Roger Sessions Roger Sessions is the CTO of ObjectWatch. He has written seven books including Simple Architectures for Complex Enterprises and many articles. He is on the Board of Directors of the International Association of Software Architects, Editor-in-Chief of Perspectives of the International Association of Software Architects, and a Microsoft™ recognized MVP in Enterprise Architecture. Joe Schoefield Joe Schofield is a distinguished member of the technical staff at Sandia National Laboratories. He is a trained Lean Six Sigma Black Belt, chairs the organization's Software Engineering Process Group, is the Software Quality Assurance Group leader, and is accountable for the introduction of the Personal Software ProcessSM and Team Software ProcessSM. He has dozens of publications and conference presentations. Schofield chairs the Management Reporting Committee for the International Function Point Users Group, is active in the local Software Process Improvement Network, and has taught graduate level software engineering classes since 1990. Don Shafer is Editor-in-Chief of the IEEE Computer Society Press. He is also co-founder, corporate director and Chief Technology Officer of Athens Group, Inc. Prior to Athens Group, Shafer led groups developing and marketing hardware and software products for Motorola, AMD and Crystal Semiconductor. In the past six years he has led Athens engineers in the analysis, verification, validation and simulation of drilling, safety and positioning systems for deep water oil platforms. Shafer's work experience includes positions held at Boeing and Los Alamos National Laboratories. He is a Senior Member of the IEEE, an adjunct professor in graduate software engineering at Texas State University, and the co-author of Quality Software Project Management. Alan Shalloway Alan Shalloway is the founder and CEO of Net Objectives. With almost 40 years of experience, Alan is an industry thought leader, trainer and coach in the areas of Lean Software Development, The Lean-Agile Connection and using Design Patterns in agile environments. Alan has developed training and coaching methods for Lean-Agile that have helped his clients achieve long-term, sustainable productivity gains using the methods. He is the primary author of Design Patterns Explained: A New Perspective on Object-Oriented Design and is currently writing "Lean Anti-Patterns and What to do About Them." David Shirley Dave Shirley, MBA, PMP is an instructor, course designer, and consultant, and has more than 30 years experience in management and project management, in the corporate, public, and small business arenas. Currently, as a member of the graduate faculty at New England College, he developed and teaches Managing Projects in Healthcare. As part of the Masters of Management (MoM) in Healthcare Administration and the MoM in Project Management and Organizational Leadership, he has taught project management at hospitals and businesses as well as online and on campus for the past seven years. He is a senior instructor and consultant for Action For Results, and a senior instructor for ESI International, both leading project management education and training companies. In 2009 he and Rich Maltzman founded EarthPM, LLC a provider of education and consulting focused at the "intersection of Green and Project Management". Rich and Dave also co-wrote a book, Green Project Management, CRC Press, Taylor and Francis Company, September 2010. Ahmad K. Shuja Ahmad K. Shuja, www.shuja.info , is an accomplished IT manager who has worked at some of the major financial services, pharmaceutical and management consulting organizations globally. He has a proven track record of successfully enabling organizations to build and manage high-quality, software-intensive products and services efficiently and effectively. Ahmad provides advisory and consulting services in IT strategy and planning, IT Service Management (ITSM) and governance, project management (PMO) transformation and operations, software engineering processes and agile software development, enterprise architecture, and business process management. Ahmad holds graduate degrees from MIT, Oxford University and University of Toronto. He also holds numerous professional certifications, including PMP, SEI Certificate in CMMI, ITIL Service Manager and Certified RUP Specialist, to name a few. Ahmad is an author of "IBM RUP Reference and Certification Guide - IBM Press" (ISBN#0131562924) and is currently working on his second book "ITIL: Service Management Implementation & Operation - Taylor & Francis" (ISBN#1420089390). He can be reached at ahmad@alum.mit.edu. Michele Sliger Michele Sliger is the founder of Sliger Consulting Inc. in Denver, Colorado. Michele has extensive experience in agile software development, having transitioned to Scrum and XP practices in 2000 after a career start under the traditional waterfall. As a self-described "bridge builder," her passion lies in helping those in traditional software development environments cross the bridge to agility. Along with co-author Stacia Broderick, their forthcoming book "The Software Project Manager's Bridge to Agility" will focus on that topic, helping PMI-trained project managers make the transition. Michele is a certified Project Management Professional (PMP) and a Certified Scrum Trainer (CST). She is also an adjunct faculty member of the University of Colorado, where she teaches Software Project Management to graduate engineering students. Nick Spanos Nick Spanos is a senior manager and management consultant with twenty-five years of experience in the Information Technology industry. Mr. Spanos analyzes IT organizations and processes and identifies issues that impact the effectiveness and productivity of IT service delivery teams. He develops solution strategies and manages the transformation of IT organizations that include IT process reengineering and the implementation of tools and metrics. Ian Spence Ian Spence is chief scientist at Ivar Jacobson Consulting Ltd, an international consultancy company specializing in all aspects of software process improvement. As part of the Ivar Jacobson Technology Office he has been key in the development of EssWork and EssUP and the practice-based process improvement approach they recommend. An experienced iterative project manager, scrum master and coach, he has over 10 years experience of iterating with teams both large and small. Ian is an experienced trainer, conference speaker, and the co-author of the Addison Wesley books 'Use-Case Modeling' and 'Managing Iterative Software Development Projects'. Stan Spotts Stan Spotts (http://www.geekswithblogs.com/sspotts), MCSE, MCSD, MCDBA, CCA, A+, is Chief Architect at CAI and has over 25 years experience in operations, architecture, and development over a broad range of platforms, with a focus during the last ten years on Microsoft technologies. Prior to joining CAI, Stan worked as a technical evangelist for Microsoft Corporation in the East Region, and engaged with architects and developers at all levels. Over the years, Stan has worked as a consultant to several Fortune 1000 companies as well as small and medium businesses, and has published several articles and book parts while delivering hundreds of technical presentations. Dr. Joyce Statz Dr. Joyce Statz focuses her consulting practice on enabling software organizations to maximize their productivity and competitiveness. With more than 30 years of experience as an IT professional, her consulting activities of the last 15 years have met needs of people ranging from CIO to individual developer. She recently served as a Vice President in the Worldwide Services organization at Borland, integrating process offerings into Borland's software businesses. That work followed on from the acquisition of TeraQuest, the software process improvement company that Joyce co-led for 12 years. In addition, Joyce managed various levels of software development over a period of 15 years at Texas Instruments, as well as being an early proponent of software process improvement. Paul Strassmann is president of The Information Economics Press, Senior Advisor to the Science Applications International Corporation, and Distinguished Professor of Information Sciences, George Mason School of Information Technology and Engineering. He serves on the Board of Directors of the Armed Forces Communications and Electronics Association and the Board of Directors of Meta Software corporation. After serving as an advisor to the Deputy Secretary of Defense, Mr. Strassmann was appointed in 1990 to a newly created position of Director of Defense Information. In 1993, he received the Defense Medal for Distinguished Public Service, the Department's highest civilian recognition. In 1997, he was named as one of the twelve most influential Chief Information Officers of the last decade by the CIO magazine. In 2002, he was recalled to government service as the Acting Chief Information Officer of the National Aerospace and Space Administration, with responsibility and accountability for the computing and telecommunication information infrastructure. In 2003, he retired from government service after receiving the NASA Exceptional Service Medal for improving IT architecture, security, and services. Since his retirement, Mr. Strassmann has worked as an author, lecturer, and consultant for firms such as AT&T, Citicorp, Digital Equipment, General Electric, General Motors, IBM, ING, SAIC, Shell Oil, Sun Microsystems, and Texas Instruments. He has written over 250 articles on information management and information worker productivity. His globally syndicated monthly columns about IT investments have appeared in Computerworld magazine since 1994. His six books include Information Payoff-The Transformation of Work in the Electronic Age, The Business Value of Computers, and The Politics of Information Management. His 1997 book, The Squandered Computer, offers specific recommendations on how to obtain better value from investments in information technologies and was Amazon.com's #1 best selling book on information management in 1998. Mr. Strassmann's latest book is Information Productivity - Assessing the Information Management Costs of U.S. Industrial Corporations. Bob Stults Bob Stults brings more than 30 years' experience in the successful creation, insertion and use of information technologies to improve operations in technical domains of large, distributed enterprises. Following undergraduate and graduate studies on design media and practice, Mr. Stults worked as a researcher in modeling for engineering design, in 1975 to 1980 at Evans & Sutherland Computer Corporation, then the market leader in visualization systems; and in 1980 to 1990, as manager and lead researcher for the Design and Media Space Area, at Xerox Palo Alto Research Center, then a world leader in research on computing systems. In the 1990's, Mr. Stults served as a consultant in the New York Area to global corporations on improving processes and systems to support their operations; and since 9/11 has provided consulting to the United States Government, with Customs and Border Protection, Military Health Service, and Veterans Health Administration. In all of these agencies, Mr. Stults he had represented business owners and users in projects to extend enterprise legacy systems to incorporate new technology and to support changing business needs. Charles Symons is currently joint project leader of COSMIC, the Common Software Measurement International Consortium. COSMIC - an informal grouping of software metrics experts - developed a method of software functional size measurement, applicable to business, real-time and infrastructure software. COSMIC-FFP is the first such 'new generation' method to become an International Standard (ISO/IEC 19761:2003). Before leading the development of COSMIC-FFP, Charles invented the Mk II Function Point Analysis technique for sizing software requirements, which became the UK Government mandated method for software sizing and estimating. Charles is also the author of Software Sizing and Estimating Jean Tabaka Jean Tabaka has more than 25 years of programming, software project management, and methodology consulting. She has been specializing in Agile software development approaches since 1999. Jean has worked in a variety of software organizations and has shepherded teams, programs, and organizations in their successful transition to Agile software development. She is a Certified ScrumMaster Practitioner and Trainer, and a frequent speaker at software industry events. Her passion around Agile team collaboration practices led her to author "Collaboration Explained" in the Addison-Wesley Agile Software Development Series. She holds a Masters in Computer Science from Johns Hopkins University. Jean currently works as an Agile coach and mentor for Rally Software in Boulder Colorado. Dr. M. Lewis Temares Dr. M. Lewis Temares is CIO, Vice President for Information Technology, and Dean Emeritus of the College of Engineering at the University of Miami. As CIO, Lew is responsible for the University of Miami's computing and telecommunications applications and infrastructure. Under Lew's guidance, UM was an early adopter of quality practices such as Six Sigma and IT Infrastructure Library (ITIL). To help integrate these and other best practices into his organization, Dr. Temares founded the NGJ Information Systems Institute, which provides technical training courses such as Project Management, Ethical Hacking, ITIL and Six Sigma programs. As a result of Lew's leadership, as well as his human capital management, the University of Miami's Department of Information Technology was selected as number two in Computerworld's Best Places to Work in IT for 2007; UM was number one in 2002. This is the sixth year that UM has placed in the top 5 of Computerworld's Top 100. Ricardo Vargas Ricardo Vargas is specialist in project management. He was responsible, in the past ten years, for more than 30 large projects in Brazil, coordinating a team of more than 500 project management specialists in areas as telecom, IT, finance and energy, with a portfolio of more than 5 billion American dollars. He is a partner of Macrosolutions, a consulting company specialized in project management, portfolio management and risk management. Ricardo Vargas is the author of nine books in the field and a DVD. He has been published in Brazil and in the United States, with more than 75 thousand books sold. In 2005, Vargas received the PMI Distinguished Award and also the PMI Product of the Year Award for his PMDome Workshop, considered the best training solution for project management learning. He is a PMI certified Project Management Professional (PMP), International Project Management Association Certified as IPMA-B. Vargas has a bachelor degree in Chemical Engineering and a Master degree in Production Engineering from Federal University of Minas Gerais (UFMG). He has also a Master degree in Project Management from George Washington University. Ricardo is a member of the Project Management Institute (PMI) board of directors, the worldwide largest professional association focused on project management. He is also member of the Association for Advancement of Cost Engineering (AACE), of the American Management Association (AMA), of the International Project Management Association (IPMA), of the Intitute for Global Ethics and the Professional Risk Management International Association (PRMIA). Barbara Von Halle Barbara von Halle, co-founder of Knowledge Partners International LLC, is co-owner of the Decision Model patent and recipient of the Outstanding Individual Achievement Award from International DAMA 1995. Her book, Handbook of Relational Database Design has sold more than 30,000 copies. She was the most popular in Database Programming and Design magazine for years. Other book publications include Business Rules Applied and The Business Rule Revolution. Her recent article in Intelligent Enterprise magazine features case studies from Oregon State, Freddie Mac, Dell Financial Systems, and Pershing LLC. Her book introducing the theory and practicality of the Decision Model will be published by Taylor and Francis in early 2009. David Walker David Walker has a Master Of Science Degree in Computer Science from Northwestern University, holds an ASQ certification as a Software Quality Engineer, and owns his own consulting practice, David Walker SPCS, LLC, an SEI Partner. He is currently a Candidate CMMI Instructor. Through 23 years, he has been employed in the Software domain with Reuters, AT&T Bell Laboratories, Motorola, Abbott Laboratories, Pfizer, Johnson Controls, plus various consulting engagements. He is a 20 year member of ASQ and immidiate past Chair of the Software Division. Since 2005, he has served on the AAMI Software Standards Committee and participated in the US review of IEC 62304 Medical Device Software Lifecycle. Ed Weller Ed Weller is an SEI-Certified High Maturity Lead Appraiser, with nearly 40 years of experience in hardware, test, systems, reliability and software engineering. As the senior member of the technical staff providing process improvement leadership to a large mainframe software and web-development organization, he developed a pragmatic approach to software process, focusing on improving product quality and organization productivity. Guo Wei Guo Wei is President of Shanghai Newtouch Software Company, Ltd. (Newtouch). Newtouch is a high-tech software company established in 1994. Guided by the company's spirit "Continuous innovation ensures company development", Newtouch keeps a fast and healthy development. Newtouch has been recognized as one of the National Pivotal Software Enterprises for Development annually since 2002. In 2005, Newtouch partnered with CAI and formed a JV, CAI-Newtouch, which focuses on U.S. businesses to supply global services for application support, application development, and application testing. Carol Wellington Carol Wellington is a Professor of Computer Science at Shippensburg University. In that position, she combines ten years of industry experience with an academic approach to subjects and spends a significant amount of time consulting with local industry about improving their development processes. Michael West Michael West is cofounder of the consulting firm Natural Systems Process Improvement (Natural SPI). He has more than 22 years in software and systems engineering management and modelbased process improvement. Natural SPI has employed non-traditional, highly effective approaches to helping clients use the Capability Maturity Model® or the Capability Maturity Model® Integration (CMMI®) to achieve measurable business results. Michael is also the author of the book "Real Process Improvement Using the CMMI". Linda Westfall is an expert software metrics practitioner and President of The Westfall Team. Her specialties include software quality engineering, software metrics, software project management, software risk management, software requirements engineering, software requirements management, software peer reviews, software testing, software process definition, and software process Improvement. Linda has more than twenty years of experience in real time software engineering, software quality and software metrics. She is the past Chair of the American Society for Quality (ASQ) Software Division Karl E. Wiegers is Principal Consultant with Process Impact, a software process consulting and education company in Portland, Oregon. His interests include software requirements engineering, software peer reviews, software process improvement, software project management, software risk management, and software metrics. Previously, Karl spent 18 years at Eastman Kodak Company, where he held positions as a photographic research scientist, software developer, software manager, and software process and quality improvement leader. Karl received a B.S. degree in chemistry from Boise State College, and M.S. and Ph.D. degrees in organic chemistry from the University of Illinois. He is a member of the IEEE, IEEE Computer Society, and ACM. Karl's current book, available in January of 2006, is More About Software Requirements (Microsoft Press). Karl is also the author of Software Requirements, 2nd Edition (Microsoft Press, 2003), Peer Reviews in Software: A Practical Guide (Addison-Wesley, 2002), and Creating a Software Engineering Culture (Dorset House, 1996) which won a Productivity Award from Software Development magazine. Karl has written more than 160 articles on software development, chemistry, and military history. He has served on the Editorial Board for IEEE Software magazine and also as a contributing editor for Software Development magazine. He is a frequent speaker at software conferences and professional society meetings. If you are interested in Karl's many online training courses, they can be accessed at our sister site, CAI-University. Current offerings include Exploring User Requirements with Use Cases, In Search of Excellent Requirements, Project Management Best Practices, Software Inspections and Peer Reviews, Software Requirements: An Executive Overview, and Writing High-Quality Requirements.
Kerry Wills Kerry Wills has worked as a Consultant and Project Manager for Fortune 500 clients on multi-million dollar projects for fifteen years. He has recently published his first book, "Essential Project Management Skills. Dr. Simon Wright Dr. Simon Wright has worked in the software development industry since the early 1980s. His experience has been gained in major blue-chip companies, and public sector bodies, on projects performed throughout the world. Simon has made major contributions to both the management and technical aspects of numerous projects. Simon specialises in requirement engineering development and improvement - ie the need for 'supply-side' service providers to work with 'customer-side' staff to understand and agree what the customer perceives as 'value' and to appreciate their expectations. In recent years Simon has concentrated on improving Requirements Engineering practices, and he has worked with many companies to implement a requirements- and value-driven culture that leads to measurable performance improvement. Simon's skills & interest in modelling, naturally make him a consultant-of-choice when it comes to work involving estimating, risk management, and cost modelling. Dr. Robert Wysocki Robert K. Wysocki, Ph.D., has over 40 years experience as a project management consultant and trainer, information systems manager, systems and management consultant, author, training developer and provider. He has written fourteen books on project management and information systems management. Bob has developed more than 20 project management courses and trained over 10,000 project managers. In 1990 he founded Enterprise Information Insights, Inc. (EII), a project management consulting and training practice specializing in project management methodology design and integration, project support office establishment, the development of training curriculum and the development of a portfolio of assessment tools focused on organizations, project teams and individuals. Bart Young Bart M. Young has over 20 years experience developing and implementing training programs and services. He is currently CAI's Corporate Training Manager and the Director of Computer Aid University . In his current role he continuously reduces cost, increases productivity, and adds value to many of CAI's training programs. He is an expert in process engineering and enjoys creating new training development tools and processes. Additionally, he has successfully developed and implemented many training programs used at CAI's top customers. Ed Yourdon is an internationally-recognized computer consultant, as well as the author of over 500 technical articles and 27 books, including Byte Wars, Managing High-Intensity Internet Projects, Death March, Rise and Resurrection of the American Programmer, and Decline and Fall of the American Programmer. His latest book, Outsource: Competing in the Global Productivity Race, discusses both current and future trends in offshore outsourcing, and provides practical strategies for individuals, small businesses, and the nation to cope with this unstoppable tidal wave. Dr. David Zubrow manages the software measurement and analysis program at Carnegie Mellon's Software Engineering Institute (SEI). Since his arrival at the SEI in 1992, Dr. Zubrow has been a member of the CMMI Product Development Team and the lead developer of the Software Process Maturity Questionnaire. He is authorized by the SEI as an instructor for Implementing Goal-Driven Software Measurement, Introduction to the CMM, and Lead Assessor Training courses. He is also an authorized Lead Assessor. Dr. Zubrow serves on the Technical Steering Group for the DoD Practical Software Measurement Project and the Executive Steering Committee for the Data Analysis Center for Software (DACS). | | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
