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ITIL Service Management for Application Support Part 1

Presented by: Clay NickelsLength: 62 min PDU accredited

The ITIL service management framework has been developed and refined by IT service professionals around the world since the 1980s. In this webinar, Clay Nickels discusses the value of ITIL service management for Application Support. Having a well defined and field proven service management framework for your Application Maintenance and Support service is much easier and less risky than trying to make up one on your own.

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