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Webinar Recordings

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PDU and CDU Approved Recordings

Webinar Recordings


You are now able to view archived webinars that you might have missed or that you would like to study more closely. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.



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The Top Five Process Mistakes We Make
Presented by: Beth Layman Length: 85 min PDU accredited

This webinar, based on the presenter’s 30+ years of process and change management consulting, reveals the top reasons why our process improvement programs still often fail to deliver on these promises of improved performance and bottom line results.

USD $29.99
 
Process Architecture: Designing a Process Management System That Gets Used
Presented by: Beth Layman Length: 85 min PDU accredited

This webinar describes how to think about process architecture and how to build a process management system that is accepted and embraced by the workforce.

USD $29.99
 
Process Improvement Tar Pits and How to Avoid Them
Presented by: Beth Layman Length: 83 min PDU accredited

In this webinar, process improvement paleontologist Beth Layman analyzes the bones of failed process improvement efforts and discusses various traps into which the unwary have wandered.

USD $29.99
 
Improving Performance in IT Service Delivery
Presented by: Beth Layman Length: 84 minPDU accredited

This webinar with Beth Layman will explore how some of the best practices found in the new CMMI for Services model can be applied to the IT organization as well as to the broader business.

USD $29.99
 
Leveraging Measurement in Your CMMI and Compliance Initiatives
Presented by: Beth Layman Length: 67 min

This webinar explains how measurement can play a role at both the IT project/application and at the organizational level.

USD $29.99
 
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