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PDU and CDU Approved Recordings
You are now able to view archived webinars that you might have missed or that you would like to study more closely. With each webinar you purchase, you will have 24 hours from the time of purchase to view the webinar and within that time period may view the webinar as many times as you want. All webinar recordings are approved with 1 Category A PDU credit and 1 IIBA CDU. Courses and PDU’s are provided by CAI (REP #2733). CAI (dba ITMPI) is an endorsed education provider of the IIBA.
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In this webinar you will learn how to reduce the probability of project failure and you will be given tools and techniques to recover a troubled project.
One of the most important components of driving effective stakeholder management is identifying all of the key players at the start, and not just those listed on a hierarchical organization chart. This webinar will focus on how to do just that: identifying an organization’s “Hidden” Org Chart.
This webinar will help you understand the nature of conflict, why people react so strongly to each other, and how to progress - in spite of this - towards productive outcomes.
IT and IT systems can have a significant role in supporting marginalized communities and in promoting social development. In this webinar, we will explore some initiatives in the area, with the goal of highlighting the role of IT and the specific management challenges these projects pose.
The ITIL service management framework has been developed and refined by IT service professionals around the world since the 1980s. In this webinar, Clay Nickels discusses the value of ITIL service management for Application Support. Having a well defined and field proven service management framework for your Application Maintenance and Support service is much easier and less risky than trying to make up one on your own.
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