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Dr. Jeanne Ross


Dr. Jeanne W. Ross is Principal Research Scientist at the MIT Center for Information Systems Research. Her research focuses on the management of the IT unit, particularly on the management of the IT infrastructure and on changes in management demanded by new technologies and new organizational forms. Much of her work involves development of case studies that describe the human, technology, and IS-business relationship resources of firms that have successfully implemented technology-based changes. Her current research focuses on the management of technology infrastructures that enable organizational transformations and on the discussion of IT value between IT and business management. Dr. Ross is the author, along with Peter Weill, of IT Governance: How Top Performers Manage IT Decision Rights for Superior Results.  Click here to read a CAI State of the Practice Interview with Dr. Jeanne W. Ross.

Dr. Jeanne Ross